Search Deals on

Fira Vacation Packages

Nice large room that could have benefited from some additional furniture such as a couch or chairs, as well as cups & tea/coffee to complement the kettle provided. Balcony was ok but had to step over the constant stream of water coming from a damaged external pipe to get to the furniture. Bathroom ok with limited space to put products and shower felt like a cave due to no lights in the shower area. Rest of the hotel that I saw was clean and well maintained. Friendly staff.

You cannot get to this hotel by vehicle which I didn’t know ahead of time. They “contacted us” on WhatsApp which I don’t have. Our driver once realizing you cannot reach by vehicle dropped us off at the bottom of the hill and said it’s up there. The phone number doesn’t reach anybody so after wandering around up the hills and down the hills for over an hour we finally found some nice person that could help us. He directed us to the hotel. it takes 20 minutes when you know where you’re going to get to the hotel up and down steep steps. We finally got the hotel and the room was not ready. We waited for 2 1/2 hours. Once we were told the room was ready, We went to have a look. When we tried to use the hot tub it was dirty with somebody else’s rose petals. There are no roses in the vicinity. There is no toilet paper. The air conditioning didn’t work, the TV was wasn’t working, safe wasn’t working, the coffee maker wasn’t working. Nothing was as it was advertised. The staff was not able to help with anything. We were never able to get anybody on the phone or speak to a manager. I would not recommend this to anyone.

Very comfortable hotel.

The staff was super friendly and gave excellent recommendations of what to do on the island. The 10% spa discount at their sister hotel was also a nice benefit. Right on the main shopping area with quick access to food and the bus. The rooftop terrace was beautiful for sunset and for breakfast. Room was clean and well maintained.

Everything was wonderful I highly recommend that hotel! Stella was great and made sure we had Everything!

New building very clean and the room was very spacious. If you don’t