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Cruz Alta

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Daily buffet breakfast (EUR 6.90 per person)
Lobby sitting area
In-room safe, desk, blackout drapes, soundproofing
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
$48
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Rua Conego Formigao 10, Ourem, 2496-908
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬
  • Place, Fatima Basilica
    ‪8 min walk‬

Room options

View all photos for Single Room

In-room safe, desk, blackout drapes, soundproofing

Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, soundproofing

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Cruz Alta

Fátima hotel walkable to Sanctuary of Our Lady of Fatima
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Cruz Alta offers 43 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and complimentary toiletries.

This Fátima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cruz Alta features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Fátima hotel also offers dry cleaning/laundry services, a front-desk safe, and a television in a common area. Parking is available onsite for a surcharge.

Cruz Alta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 6.90 for adults and EUR 6.90 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.90 for adults and EUR 6.90 for children
  • Covered self parking fee: EUR 10 per night (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1314

Property is also known as

Cruz Alta Fatima
Cruz Alta Hotel
Cruz Alta Hotel Fatima
Cruz Alta Hotel
Cruz Alta Ourem
Cruz Alta Hotel Ourem

Cruz Alta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 147 reviews
Rating 8 - Good. 32 out of 147 reviews
Rating 6 - Okay. 13 out of 147 reviews
Rating 4 - Poor. 1 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is top notch in this hotel! Everything is great! I would be back anytime. Thank you to Rita, Ricardo & Bruna…
Stayed 2 nights in Oct 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Gladis

Stayed 1 night in Sep 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pari

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff with the peace suits the Fatima!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & staff are all nice & accomodaying.

Stayed 2 nights in Jul 2025

10/10 Excellent

Adam, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location at an affordable price. The rooms are clean, quiet, and air-conditioned. Beds are spacious and comfortable. The elevator works smoothly. Breakfast offers a good selection of food. It would be even better if a small fridge were available in the room.
Stayed 2 nights in Jul 2025

8/10 Good

Edmund

Traveled with group
Liked: Amenities
Na
Stayed 1 night in May 2025

10/10 Excellent

Myrna

Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar que está a cruzar la calle y estas en el santuario.... lugar limpio y sus trabajadores muy amables y atentos
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here. Great customer service of the staff-all of them from Front Desk & Breakfast staff.
Stayed 2 nights in May 2025

8/10 Good

Marjorie, Salem

Traveled with family
Liked: Staff & service
Clean , friendly place.
Stayed 1 night in May 2025

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very cozy little hotel just across from the sanctuary! Super convenient. I just want to thank the front desk young lady who was very friendly and patient to help us adjusting the air conditioning in the room. Their breakfast was great too. A very happy stay at this price.
Stayed 1 night in Apr 2025

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Walk distance to my destination
Stayed 1 night in Apr 2025

8/10 Good

igor

Liked: Staff & service
For the purpose of my trip it was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert, Forest Hills

Liked: Amenities
Very convenient location to the Sanctuary and other places to visit. Room was clean and friendly staff. Will stay here again next time and highly recommend the place!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to all the staff- front desk as well as breakfast place. Special thanks to Fabricio- always kind, smiley & helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here! Thank you to all the staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

first of all ,this review is for Hotel Estrella do Fatima(was upgraded). this hotel is perfect for us. room was very comfortable and very clean . the staff are amazing . the on site restaurant has very good buffet. if you book a room with breakfast, it’s so worth it. one of the best location we ever stayed. the hotel has a direct entrance/path to the sanctuary of our lady of Fatima. highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is very cozy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Francis

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel/ Great Staff

Always good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
Stayed 3 nights in Jun 2024