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Extremely hard to get the front desk on the call. Phones in the room were not working at all. The hot water pool in the room was not hot at all, complained three times to three people at front desk, connected the front desk through paradise resort, no face wash or body lotion ere provided in the room, our breakfast reservation was not showing in the computer system at all that we had to add manually. No hand soap in the washroom of the diner, no paper napkins.

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If you are looking to star in your own horror movie this is the place for you! This place looks and feels completely deserted. Everything about the place is falsely advertised. There is literally nothing on the property. It was an extremely awful experience I wouldn’t wish on my worse enemy. To begin the rooms were disgusting. I got the two bedroom for space and because it had a full kitchen. The “air conditioning” was held together by duct tape and a dream. The kitchen had nothing no cups, pans, silverware nothing we had to literally buy everything it was such a waste. There was no one to speak to or get help from. There is nothing on the “resort”. No restaurant and no water park it clearly has been shut down for a while. The rooms and hallways were disgusting. We stayed on the third floor and the elevator was broken so had to use stairs. No information given at check in about anything. The outdoor pool was creepy and gross so much so not a single person used it. The lake is not close and has no parking. The entire place smelled of mildew and cigarette smoke. To add to the feelings of being unsafe the rooms have windows that go out into the hall and all the blinds are damaged so people walking by can see into your room. I couldn’t sleep due to this. The place and parking lot looks straight out of an post apocalyptic movie. All doors are open so anyone can get in at anytime. The biggest issue is you pay all this money expecting the beautiful resort on the website and pictures

Its a very nice place, seems like it was updated recently. But those upgrades need maintenance. The master shower faucet isn’t mounted properly so the handle and cover plate move around whenever you use it. There’s a hand towel rack that needs to be remounted because the wall anchors are falling out. There front storm door is falling off the hinges and it doesn’t have pneumatic door closer so its constantly swinging open. And they advertise that there’s a pool but i was never able to access it. Other guests told me they were given a passcode but I never received one. Tried speaking to someone from Avant stay team but no one ever called me back. And there’s no one on site….. no security person at the front, no one in the office building did not see one staff person the entire week. But it was clean and they had decent WiFi.

It was awuite area nice view when driving