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Best Western Plus Heritage Inn

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn

Reception
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
$134
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
1955 E 2nd St, Benicia, CA, 94510
  • Place, Benicia Capitol State Historic Park
    ‪18 min walk‬
  • Place, Studio 41
    ‪20 min walk‬
  • Place, Benicia Clock Tower
    ‪2 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Benicia by IHG
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  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

Best Western Plus Heritage Inn

Benicia hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Heritage Inn provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Plus Heritage Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Reviews

Best Western Plus Heritage Inn Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 955 reviews
Rating 8 - Good. 310 out of 955 reviews
Rating 6 - Okay. 93 out of 955 reviews
Rating 4 - Poor. 35 out of 955 reviews
Rating 2 - Terrible. 22 out of 955 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Benicia, walking distance to a local shopping center and lots of dining options.
Stayed 1 night in Aug 2025

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is in a convenient location and is very clean and comfortable. We had a suite with a kitchenette but the unit did not include any plastic utensils, napkins or other cooking supplies. There weren’t pans but there’s a hot plate like stove. We didn’t need to use the stove but we did get take out and having utensils and napkins stocked would have made for an even better stay.
Stayed 1 night in Aug 2025

8/10 Good

Mario or Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
Stayed 1 night in Aug 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best stay

The front gentleman wasnt the friendest and when i asked this morning why wasnt breakfast open he abruptly said its not 730am
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, quiet, clean, friendly staff, good breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet family friendly hotwl
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Kaye

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very close to the freeway. It was very accessible. The hotel staff were very courteous and accommodating. Isle the front desk staff was very helpful and kind. The stay was great. I was able to use the gym in the morning which was very clean. The continental breakfast was great. Delicious and yummy. Great hotel overall! Kudos!
Stayed 1 night in Aug 2025

10/10 Excellent

ann

Liked: Amenities
Friendly staff Well maintained
Stayed 2 nights in Jul 2025

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Exclent staff and everything clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to visit our friends in the area. Room was quiet. Very clean. Staff very nice.
Stayed 5 nights in Jul 2025

8/10 Good

Jon

Business traveler
Stayed 4 nights in Jul 2025

10/10 Excellent

Soledad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quite Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great stay room was comfortable but smelled musty. Once we put the air on it was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel all around
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, not much seating though. I like the location, not as busy and not in a bad neighborhood. No concerns for theft. Good size room and clean. Pool side of the property was a bit loud due to the onramp.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and good staff!
Stayed 1 night in Jun 2025

8/10 Good

Sebastien

Stayed 3 nights in Jun 2025

8/10 Good

Hily

Traveled with group
Liked: Cleanliness, amenities
Except for several outlets throughout the room everything worked.
Stayed 2 nights in Jun 2025

6/10 Okay

Grace

The room was clean and I liked how private property felt. The breakfast had everything I would expect. However, the daily rate for dogs is way too expensive. $40 per dog per night. Immediately takes away from the money saved from the good deal for the room.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and breakfast included. Missing decaf coffee, hours for pool should start earlier. Waffles were yummy with fresh strawberries daily.
Stayed 4 nights in Jun 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Room needs updating. Had issues with tv. Took awhile to fix.
Stayed 1 night in Jun 2025