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Chena Hot Springs Resort

2.5 star property

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Photo gallery for Chena Hot Springs Resort

Exterior
Garden
BBQ/picnic area
Caribou Cabin (No Bathroom) | Balcony view
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Place, Chena Hot Springs
    ‪1 min walk‬
  • Place, Aurora Ice Museum
    ‪3 min walk‬
  • Place, Tors Trailhead
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Moose Lodge)

Room, 2 Queen Beds (Moose Lodge) | Free WiFi, bed sheets

Room, 2 Queen Beds (Moose Lodge)

8.2 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Free WiFi, bed sheets

Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

About this property

Chena Hot Springs Resort

Fairbanks hotel steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Chena Hot Springs Resort features an indoor pool and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Fairbanks hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Chena Hot Springs Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Srujana

Stayed 2 nights in Aug 2025

6/10 Okay

Vivek

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were in bad shape and were not clean. Its an old property and bathroom flush were not working properly and shower as well the tap were not working properly. The rooms were not good but property is beautiful
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like. Poorly kept, old property. Difficult staff. We left early just to get out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

4/10 Poor

Joyce

Traveled with family
Liked: Cleanliness, property conditions & facilities
We checked in around 7:00 pm. Checked wait list for dining since we waited all day to dine at your facility only for them tell us they weren't taking anymore table because there was only one server and one kitchen person. So a party of two couldn't be accommodated. So we asked if we could sit at the bar only to be told the bar was closed and we couldn't get any drinks. So we're here less than 18 hours, can't get anything to eat nor drink. Oh but we were told we could go over to the 7-11 type store and have them put a pizza in the microwave. Lovely. Spent quite a bit on a room that the resort has no dining and no spirits whatsoever. Doubtful we will ever come back nor can we based on our experience recommend this resort to anyone. Very disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness
There was no ice in our building, but the room was clean, bed was great, and it was quiet
Stayed 2 nights in Aug 2025

8/10 Good

Randy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
You really go to this property for the Hot Springs and additional activities. The rooms are very rustic. And it was an issue to not have a thermostat in each room. By morning it was very warm in our room and we had to open windows, which probably just made the heat stay on longer. The Springs are large and deep (for hot springs). It was very relaxing after a long day of driving.
Stayed 1 night in Aug 2025

8/10 Good

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing comfortable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 5 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

8/10 Good

lareita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many options for activities we wish we stayed 2 nights. Ice museum was fun, pool, hot tubs and the hot springs were great. Really appreciated the cafe didn’t overcharge for snacks. Thank you! Grateful also for the laundry that wasn’t outrageously priced ($4 a load. Bring dollar bills.)
Stayed 1 night in Aug 2025

4/10 Poor

Sai Srivastava

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for kids below 16

I stayed in the resort, and the number of things you can take kids to is minimal Also, there is no cellular coverage, no wifi in the rooms, no fridge, no microwave oven If you need a fridge, you need to deposit your DL at the front desk, which means you can't drive out to see places around I feel you get a hot springs ticket and go there to stay. Better to stay in Fairbanks, where you get comfort, proper food, and a good experience sleeping
Stayed 2 nights in Jul 2025

6/10 Okay

Elysia

Traveled with partner
Disliked: Property conditions & facilities
Hot springs were great, with the exception of the entry way- which smelled like dog excrement. Hotel room was a little outdated. Service in dining/bar were slow and average. Kids in areas marked- No children. 3 Stars... Chena Geothermal Plant was great to see. :)
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Amenities
The horse back ride was a highlight! The wrangler and her daughter were delightful! Beautiful, easy to ride horses. Fresh salad from the greenhouse was delicious. Hot springs were relaxing and novel in a gorgeous setting.
Stayed 1 night in Aug 2025

8/10 Good

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were great with a large pool, good changing facilities, and a very natural setting. The food service could be better due to weekend crowds and improved training. The Wi-Fi could be upgraded.
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Loved the hot spring --- accessible, quiet and just perfect. Property was a little challenging for accessibility, including the step up into the buildings. Had to request a change in room to accommodate mobility issues.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Stayed 1 night in Jul 2025

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice resort. Needs better cleaning. Doors need lock from inside. Tap water smells which was odd for us.
Stayed 1 night in Aug 2025

6/10 Okay

Rena, Mt. Holly Springs

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and in need or repairs, tv stations do not come in, beds were comfortable but linens needed up grades, no refrigerators or microwaves in room, limited options for ice, had to walk to main lodge, they keep ice machine locked, the hot springs were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

6/10 Okay

Naitik

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
We stayed for one night. Room was dirty, old rooms, very small shower area, trails are not maintained. Overall service was good but food was expensive. They have lot of activities, which was really good as there is not much to do around the area. We felt it was not worth staying that far from Fairbanks. If you have more days and want to enjoy hot springs it might be OK.
Stayed 1 night in Aug 2025