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Microtel Inn & Suites by Wyndham West Chester

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham West Chester

In-room safe, desk, iron/ironing board, free rollaway beds
Exterior
Dining
Free daily continental breakfast
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$75
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
500 Willowbrook Ln, West Chester, PA, 19382
  • Place, Tee It Up Golf Center
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Everhart Park
    ‪6 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Room, Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham West Chester

West Chester hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with safes and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 50 square feet (5 square meters) include conference space. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Microtel Inn & Suites by Wyndham West Chester is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 50 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 5.00 per day

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn West Chester
Microtel Inn Wyndham Hotel West Chester
Microtel Inn Wyndham West Chester
Microtel Inn Wyndham West Chester Hotel
Microtel Hotel West Chester
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel West Chester
West Chester Microtel
Microtel Inn & Suites by Wyndham West Chester Hotel
Microtel Inn & Suites by Wyndham West Chester West Chester
Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

Microtel Inn & Suites by Wyndham West Chester Reviews

Reviews

6.0
Rating 10 - Excellent. 251 out of 1007 reviews
Rating 8 - Good. 158 out of 1007 reviews
Rating 6 - Okay. 159 out of 1007 reviews
Rating 4 - Poor. 194 out of 1007 reviews
Rating 2 - Terrible. 245 out of 1007 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cherie

Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I reserved with two beds was substituted against my wishes for a one bed with sofa pull out. The pull out smelled of mouse piss. The clerk was less than helpful it was too late to go one more mile and pay for an additional room elsewhere. Hated this hotel, will not stay at another microtel again because of this trip.
Stayed 1 night in Sep 2025

8/10 Good

Sheree

Stayed 1 night in Sep 2025

10/10 Excellent

Adikalie

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to sleep.
Stayed 5 nights in Sep 2025

4/10 Poor

kevin

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I would never stay here again and if I knew then what I know now I would have never booked it. The hotel is understaffed and it shows. Few people around, feeling semi vacant, few cleaning rooms, taking most of the day. Heaps of trash sat in the hallways for hours. We saw staff most often smoking near the entrance. The elevator was broken. The hallways smelled of trash and body odor. The carpet was past its prime. Our hot room smelled of old food and chemicals which, little did we know, was the highlight of its evolution. By the time we got back it was sour and off, like mop water with a hint of dairy. Holes in the walls were sloppily patched. The shower walls were visibly dirty. No liner. The toilet smelled of septic, its seat chipped and scuffed to the point it looked filthy. Shower temp was fine. The headboards were mirrors. Classy. At least not on the ceiling. Bedding appeared clean enough—we trusted what could be bleached to death, and the sheets were—almost crunchy. Everything else was stained despite scrubbing. A TV with a few channels and a universal remote that barely worked. We cranked the overworked AC hoping to mask smell and heat. By morning the room was cold but damp. Our olfactory took care of the smell. We slept fine enough. We survived the night—no shady activity, felt safe, no bugs. I didn’t believe the bad reviews. That’s my mistake. This is a 2 star review for a 1 star hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a weekend wedding this place fit our needs would liked to have had more seats for breakfast
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service
Ice machine broke, it was broke the last time I stayed here a few weeks ago
Stayed 1 night in Sep 2025

6/10 Okay

Allen, Williamsburg

Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness
Dirty
Stayed 1 night in Sep 2025

4/10 Poor

Rolf

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. I would stay here again. Convenient location in West Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Melissa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
First off, I debated writing this negative review because the staff was fairly helpful and I could tell the cleaning crew worked very hard to give this place a good scrub down. But facts are facts. This place is rundown and needs to stop cutting corners to save a buck. Holes and scratches cover the walls and doors. Curtains are shredded and tears in the coverlets on the beds. All of the "painting" looks as if was done by the sloppiest person ever. Repairs and caulking were haphazard, if done at all. In two rooms, I could detect a strong smell of urine. The ancient hair dryer attached to the bathroom wall was broken and the replacement in the drawer was another wall mounted hair dryer that barely worked. Some sketchy parking lot activity which didn't make me feel very safe, especially because 99% of the time no one was at the front desk and you had to ring a bell to get assistance. They also turn off the free water dispenser most of the day and I could not find any near the lobby to purchase. I have stayed at a Microtel previously, and had a good experience. It's a budget hotel, but comfortable, clean and current. This property however, is not. Until this place gets a lot of TLC and better front desk supervision, I would recommend staying somewhere else. Especially if you are a female traveling alone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emely

Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay HERE...

The walls have round holes everywhere, and the base boards or framing, carpet and everything was dated. The pictures are deceiving. The wall behind the bed is a mirror, and the bathrooms are filled with cracks, and rust. I stayed 1 night of a 2 night booking. Didn't care if I got a refund or any money back. I booked another hotel down the road and spent another $130 for an additional night. The door doesn't drive confidence that it will stop people from getting into your room.
Stayed 2 nights in Sep 2025

6/10 Okay

Jeffrey

Business traveler
Liked: Room comfort
AC helped keep the room nice and chill
Stayed 1 night in Sep 2025

10/10 Excellent

JaneS, Millville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept up hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane S, Millville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn't look like a hotel but rather a fancy townhome complex!
Stayed 6 nights in Aug 2025

10/10 Excellent

Adikalie

Stayed 1 night in Aug 2025

2/10 Terrible

Ronnell

Disliked: Staff & service
Stayed 1 night in Aug 2025