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TheOriginals City Relais d'Estillac Agen

3.0 star property

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Photo gallery for TheOriginals City Relais d'Estillac Agen

Aerial view
Desk, laptop workspace, travel crib, free WiFi
Front of property
Lobby sitting area
Daily buffet breakfast (EUR 14 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included
$77
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
25 Rte des Nauzes, Estillac, Lot-et-Garonne, 47310
  • Place, Aqualand Agen
    ‪6 min walk‬
  • Place, Walygator Sud-Ouest
    ‪12 min walk‬
  • Place, Parc des Expositions
    ‪7 min drive‬
  • Airport, Agen (AGF-La Garenne)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, travel crib, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, laptop workspace, travel crib, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Desk, laptop workspace, travel crib, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Desk, laptop workspace, travel crib, free WiFi

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Apartment

Desk, laptop workspace, travel crib, free WiFi

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Family Apartment

Desk, laptop workspace, travel crib, free WiFi

Family Apartment

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About this property

TheOriginals City Relais d'Estillac Agen

3-star Estillac hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area.
TheOriginals City Relais d'Estillac Agen offers 68 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Estillac hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 2 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Estillac hotel also offers a seasonal outdoor pool and a television in a common area. Complimentary secured self parking is available on site.

TheOriginals City Relais d'Estillac Agen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14 for adults and EUR 6 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • High chair
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (7:30 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.34 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 914671912

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 8:30 AM to 7:30 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

TheOriginals City Relais d'Estillac Agen Hotel
TheOriginals City Relais d'Estillac Agen Estillac
TheOriginals City Relais d'Estillac Agen Hotel Estillac

TheOriginals City Relais d'Estillac Agen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 230 reviews
Rating 8 - Good. 62 out of 230 reviews
Rating 6 - Okay. 15 out of 230 reviews
Rating 4 - Poor. 11 out of 230 reviews
Rating 2 - Terrible. 4 out of 230 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for our stop over as part of a longer trip. Pool was a bonus for the kids. A bit out of it location wise but we didn’t mind. I asked for code rooms and we ended up on different floors which was frustrating but was ok.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Self-check in, no humans

I stayed here because there was a pool. When I arrived about 8 or 9pm there was a self-check-in at the gate. I was not sent a code, but a friend who spoke French called and got it for me. It was not sent through Hotels.com or by email. Without calling I would have not been able to stay here at all and would have been far from Agen with no room. It is VERY FAR from Agen, not in Agen as listed on the hotels.com site. The pool was covered for the night and opened at 8am the next morning. Check-out was at 10. There is no ice machine, no refrigerator, no hotel staff. I got up at 8 to use the pool for an hour. When I checked out the hotel front desk person called a cab for me. It was about 30 euro to get back to Agen. This is the only person I spoke to during my entire stay and she was lovely and helpful and understanding of my baby French as I counted on my fingers to tell her my room number. If you aren't prepared for this odd system, you will not be able to check-in if you arrive late. There is an elevator. There is no communication with guests. Pool is very small and was being cleaned during the one hour I was able to use it during my stay. I swam anyway, but the vacuum was underfoot and would not have been safe for children to swim.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna-Marie

Stayed 1 night in Jul 2023

8/10 Good

Fenwick

Stayed 1 night in Aug 2025

8/10 Good

Raphael

Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehpur agréable, hôtel facile à trouver, proche des parcs Walygator et Aqualand, il y a aussi un McDonald et un bowling pas loin c'est super. On a fait le tour du coin.Chateau Royale de Nérac en plus magnifique etc..
Stayed 2 nights in Aug 2025

2/10 Terrible

Remy

Stayed 1 night in Aug 2025

10/10 Excellent

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hussain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité prix très convenable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Arkadik

Stayed 1 night in Jul 2025

8/10 Good

sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Personnel très accueillant. Chambre très spacieuse et propre. Manque peut être un peu plus de choix au petit déjeuner (attention à la propreté de la vaisselle ;-))
Stayed 1 night in Aug 2025

8/10 Good

Thierry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Personne à la réception très agréable et très professionnelle. Hôtel récent, propre, confortable. La piscine est un plus. Seul bémol le petit déjeuner trop incomplet.
Stayed 1 night in Aug 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

MAXIME

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Alexandre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honteux

Très bon accueil de l' hôtesse Le seul point positif Niveau propreté,tout est a revoir,des moutons de poussière sous les lits,de la poussière sur les draps,la vaisselle, suspecte,une boîte de tic tac,coton tige et mouchoir sous les lits Voyage pour 4, uniquement 2 chaises dans la chambre La salle de bain, du moisi sur le receveur de douche Très très déçu de ce séjour, nous ne reviendrons pas et ne conseilleront pas C'est la pire expérience que l'on est eu dans un hôtel
Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Aurélien

Disliked: Cleanliness, staff & service, room comfort

Décevant bien que neuf

Arrivée sans lumière, Problème de réservation et impossible d’avoir la délivrance des clés en été j’imagine hors saison. Impossible d ouvrir la fenêtre au 1er étage à Agen :-( odeur de moquette étrange dans le couloir alors que l hôtel est encore récent. Même pas pour une nuit. Déçu Petit dej industriel et piscine face à un hangar agricole.
Stayed 1 night in Jul 2025

10/10 Excellent

cyriaque

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary-Anne

Stayed 4 nights in Jul 2025

10/10 Excellent

Magali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et agréable La piscine a été apprécié par les enfants. Personnel agréable
Stayed 1 night in Jul 2025