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Epen Vacation Packages

Towels, coffee cups and carpets were dirty. Still waiting for my receipt which will apparently be sent by email, for which I had to fill out a separate form. Immediate paper receipts were not available.

Good location, nice room. Clean

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

It was a room for a stopover however, worn out carpets and beds, room had a smell and no aircon, just a fan to blow the smell around Beds were clean and to be fair price was good

Short stay. Good location and friendly staff.

Our stay was very nice and the architecture of the castle turned our getaway in an unforgettable experience. There are some things that can be improved such as the AC and an outlet didn’t work. The hot tub in the SPA is a little outdated. The Lobby Restaurant and the Italian Restaurant were very nice and elegant. The staff is very friendly.

Excellent location close to the Koenigsallee, very friendly and attentive staff. I stayed in an upgraded renovated room - appreciated the choice of bed time pillows. Great restaurant with contemporary European - German cuisine, also focus on locally sourced ingredients.