Beginning of main content

Get an overview of this hotel
5-star Ennetbuergen hotel connected to the convention center, close to Burgenstock

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Outdoor pool

Location

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mi (2 km) of Hammetschwand Lift and Burgenstock and close to winter sports such as cross-country skiing and snow tubing. Stanserhorn Cable Car and Klewenalp Cable Car are also within 9 mi (15 km).

Hotel Features

Enjoy direct access to the slopes and an outdoor pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa during the winter, and return in the summer for a round at the hotel's golf course.

Room Amenities

All 102 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy upscale touches like fireplaces and deep soaking tubs, along with Frette Italian sheets and pillow menus for a bit of added comfort.

Languages Spoken

  • English

Show all languages

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Burgenstock 1, Ennetbuergen, NH 6363

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Property is cleaned with disinfectant

Property does not follow sanitization practices of any association

Staffed front desk

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Dogs and cats only

We should mention

Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Hotel Names

  • Buergenstock Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
  • Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
  • Bürgenstock Hotels Bürgenstock Alpine Spa
  • Buergenstock Hotel Alpine Spa
  • Buergenstock Hotel
  • Park Hotel Buergenstock Resort

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to March 4 2021 (dates subject to change):

  • Hot springs
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool

Property Features

Have fun with onsite winter activities, including ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Conveniences like ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Complimentary self parking is available on site. A total renovation of this property was completed in August 2017.

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Bar/lounge
  • Number of indoor pools - 2
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 10000
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Indoor tennis courts - 2
  • Outdoor tennis court
  • Total number of rooms - 102
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Golf course on site
  • Tennis on site
  • Fireplace in lobby
  • 24-hour health club
  • Ski passes available
  • Full-service spa
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2017
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Long-term parking (surcharge)
  • Offsite parking discounted rates available
  • Number of restaurants - 12
  • 24-hour business center
  • Conference space size (feet) - 107640
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Golf clubs (equipment)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Indoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Room Amenities

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offers 102 air-conditioned accommodations with fireplaces and free minibar items. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Free weekday newspaper
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Frette Italian sheets
  • Pillow menu
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Bathroom emergency pull cord

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Guests are offered a complimentary buffet breakfast.

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.

Late night fare is available from 24-hour room service.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Manicures and pedicures
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts. 2 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?