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NH Düsseldorf City

4.0 star property

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Photo gallery for NH Düsseldorf City

Exterior
Lobby
Standard Room | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Gym
  • Room service

Explore the area

Map
Koelner Str. 186-188, Düsseldorf, NW, 40227
  • Capitol Theater
    ‪10 min walk‬
  • Mitsubishi Electric Hall
    ‪16 min walk‬
  • Konigsallee
    ‪19 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, View

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, View

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(33 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment (Apartment)

Apartment (Apartment) | Premium bedding, pillowtop beds, minibar, in-room safe

Apartment (Apartment)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Düsseldorf City

4-star hotel in Stadtbezirk 3
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, massage/treatment rooms, and a business center. Housekeeping is available on request.
NH Düsseldorf City offers 338 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Düsseldorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Düsseldorf City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Panorama - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Panorama

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

City Düsseldorf
Düsseldorf City
Düsseldorf NH
Düsseldorf NH City
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NH Düsseldorf City
NH Düsseldorf City Duesseldorf
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NH Düsseldorf City Hotel
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Hotel NH Düsseldorf City
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NH Düsseldorf City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 360 out of 1007 reviews
Rating 8 - Good. 426 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Heinrich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Timur Barbaros

Liked: Staff & service, property conditions & facilities
Heizung war kaputt
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a choice for next visit

I had a pleasant stay at NH Düsseldorf City, and I want to highlight the exceptional hospitality I received, especially from Kanno. Despite our late arrival, Kanno welcomed us warmly, making check-in smooth and stress-free. His friendly and professional demeanor set a great tone for our visit. The hotel’s sauna and gym facilities were impressive, providing a great way to unwind and stay active. Additionally, the cleanliness of the room was excellent, which I truly appreciated. However, the rooms themselves are a bit outdated and quite basic. It would be great to have a kettle or a coffee machine for added convenience. Overall, it was a comfortable stay with great service. With a few modern upgrades, it could be even better!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erik

Traveled with group, Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Jade

Business traveler

Too hot

Hotel mostly fine but the temperature was way too hot. Was like trying to live in a sauna
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Danny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 4 rooms. I got 4 mails to check-in online. But the mail does not mention which poeple or reference it is. Online checking-in is not possible that way.
Stayed 1 night in Dec 2024

10/10 Excellent

OMEED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Modern hotel, the location suited us for our stay, comfortable beds
Stayed 1 night in Oct 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Really friendly staff, and right next door to the U Bahn for ease in getting around the city
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed, Janzour

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

8/10 Good

Jaselyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that there was a park behind the hotel that had a ~1km flat loop around a pond, with plenty of tree shade, for my morning run! Also, there is a U-bahn (subway) stop next to the hotel. Only downside was limited dining options within a short walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at NH Dusseldorf City. The hotel is perfectly located for walking or using public transport to get into the city centre. Breakfast was delicious and there were plenty of options. Staff were really friendly and our room was ready early which was a bonus! Our only issues were our shower was very weak, and the mini fridge wasn’t cold, but other than that we had a perfect stay and would definitely stay again when returning to Dusseldorf.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Very average

The television did not work nor the refrigerator. The bathroom sink drained slowly. Most staff seemed to dislike "foreigners". The only kind person there was a black lady who was cleaning the rooms. She was very considerate and helpful. Kal from the restaurant thought he needed to tell me that the bar didn't open until 10:30am when I was waiting for a coffee there. Talk about presumptive!
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Stayed 5 nights in Jul 2024

8/10 Good

Shelby

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jul 2024

8/10 Good

Klaus

Liked: Room comfort
Frühstück zu teuer - dann geht man einfach gegenüber zu Kamps
Stayed 3 nights in Jul 2024

10/10 Excellent

JINQUAN, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk from the main train station. Very modern, nice and clean hotel. Many choices of food for breakfast. Highly recommended.
Stayed 1 night in Jul 2024

2/10 Terrible

Stefan

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Can I give 0 stars ?

Saturday afternoon, room is not ready, have to wait an additional hour, check in time terrible. Going to the room and the climate control is broken. If I would have gone to the reception again another hour would be gone. Below my bed was an empty glass of wine from the person who used the room before (or 2…or 3)
Stayed 1 night in Jul 2024

10/10 Excellent

Tymoteusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice and quiet hotel looking high class
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms seem to be very antiquated. It would be also great to have TVs with the option for chromecast.
Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTOPHER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near the main Station, right next to an U-bahn which gives easy access to the old town too. Very hospitable staff.
Stayed 2 nights in Jul 2024