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NH Düsseldorf City

4.0 star property

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Photo gallery for NH Düsseldorf City

Exterior
Apartment (Apartment) | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Reception
Standard Room (View) | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Gym
  • Room service
$67
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Koelner Str. 186-188, Düsseldorf, NW, 40227
  • Place, Capitol Theater
    ‪12 min walk‬
  • Place, Mitsubishi Electric Hall
    ‪16 min walk‬
  • Place, Konigsallee
    ‪19 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment (Apartment)

Apartment (Apartment) | Premium bedding, pillowtop beds, minibar, in-room safe

Apartment (Apartment)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (View)

Standard Room (View) | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room (View)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

NH Düsseldorf City

4-star hotel in Stadtbezirk 3
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, massage/treatment rooms, and a business center. Housekeeping is available on request.
NH Düsseldorf City offers 338 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Düsseldorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 8665 square feet (805 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Düsseldorf City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Panorama - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 to 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Panorama

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (8,665 square feet of space)
  • Meeting rooms

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 to 23 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

City Düsseldorf
Düsseldorf City
Düsseldorf NH
Düsseldorf NH City
NH City Düsseldorf
NH Düsseldorf
NH Düsseldorf City
NH Düsseldorf City Duesseldorf
NH Düsseldorf City Hotel
NH Düsseldorf City Hotel Duesseldorf
NH Düsseldorf City Hotel Düsseldorf
NH Düsseldorf City Hotel
NH Düsseldorf City Düsseldorf
Hotel NH Düsseldorf City Düsseldorf
Düsseldorf NH Düsseldorf City Hotel
Hotel NH Düsseldorf City
Nh Dusseldorf City Dusseldorf
NH Düsseldorf City Hotel
NH Düsseldorf City Düsseldorf
NH Düsseldorf City Hotel Düsseldorf

Reviews

NH Düsseldorf City Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 1003 reviews
Rating 8 - Good. 414 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

10/10 Excellent

Jesper

Business traveler
Liked: Cleanliness, staff & service, room comfort
We had a great stay, and would not hesitate staying here another time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nivethan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and really good room!

Amazing staff made us feel welcomed and went above and beyond! Checked in at 1AM and offered us late checkout at no extra costs and discounted parking!!! Amazing staff that really focus on customers
Stayed 1 night in Aug 2025

10/10 Excellent

Katy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice sized rooms. A handful of shops nearby and a pharmacy. A good amount of cafe/restaurants close by and 2 different tram stops within minutes of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, price was cheap but that doesn’t come across inside, very clean, staff are really friendly and helpful. Would stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent breakfast, wide and healthy choice. Interesting architecture. Good initiative not to change towels daily but not promoted. Long waits for reception staff at times - are more staff needed?
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Breakfast is good, big variety. Room is old, need some renovation
Stayed 1 night in Jul 2025

8/10 Good

Moawia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All night the staff was sitting outside smoking with friends and shouting. Such behaviour is unfriendly for families.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to always use NH but drifted to other chains but this visit reminded me how much I enjoyed staying with NH around Europe. On this occasion I had to be close to the railway station and park my car. NH City was ideal. For me the staff on check in and check out were superb ambassadors for NH. I can recommend the group and the hotels interior stylish look. If I wanted a central location and avoid the long drag through the side streets to get to my Dusseldorf then I would consider alternative locations.
Stayed 1 night in Jul 2025

10/10 Excellent

Jan Eriksen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for business

Hotel is really nice and good service. Clean rooms and hotel. Nice and functionel fitness location as well. Breakfast was amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Staff & service, room comfort

Hotel close to the station

Staff were great. The bed and pillows were comfy. The towels were stained and had to be exchanged. There there was a stain on the carpet. Convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jun 2025

10/10 Excellent

dzikamai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, the team was helpful cant fault the visit at all
Stayed 2 nights in May 2025

6/10 Okay

Karen

Traveled with partner
Liked: Amenities
Our hotel room felt very tired and in need of updating. But we enjoyed our stay.
Stayed 6 nights in Apr 2025

8/10 Good

Floyd Daye

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying here due to it being close to main station and just a decent place to stay. Staff always friendly and talk English always helpfully when I come again I will be stopping here because I enjoy using the hotel
Stayed 4 nights in Apr 2025

4/10 Poor

Zinedine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Heinrich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Timur Barbaros

Liked: Staff & service, property conditions & facilities
Heizung war kaputt
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a choice for next visit

I had a pleasant stay at NH Düsseldorf City, and I want to highlight the exceptional hospitality I received, especially from Kanno. Despite our late arrival, Kanno welcomed us warmly, making check-in smooth and stress-free. His friendly and professional demeanor set a great tone for our visit. The hotel’s sauna and gym facilities were impressive, providing a great way to unwind and stay active. Additionally, the cleanliness of the room was excellent, which I truly appreciated. However, the rooms themselves are a bit outdated and quite basic. It would be great to have a kettle or a coffee machine for added convenience. Overall, it was a comfortable stay with great service. With a few modern upgrades, it could be even better!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erik

Traveled with group, Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Jade

Business traveler

Too hot

Hotel mostly fine but the temperature was way too hot. Was like trying to live in a sauna
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Danny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 4 rooms. I got 4 mails to check-in online. But the mail does not mention which poeple or reference it is. Online checking-in is not possible that way.
Stayed 1 night in Dec 2024