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Mercure Düsseldorf City Center

4.0 star property

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Photo gallery for Mercure Düsseldorf City Center

Classic hotel with a central entrance and landscaped surroundings.
Relax in a serene space with a large window, comfortable seating area, and a touch of greenery.
Enjoy a meal in our charming outdoor seating area with a rustic table and chairs, accompanied by a fresh salad and warm bread.
Welcome to our reception area, featuring a digital screen, wine display, and comfortable seating options.
Enjoy a drink at the bar, where a selection of beverages is available.

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    ‪7 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Mitsubishi Electric Hall
    ‪3 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(18 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 Twin Bed

8.0 out of 10
Very good
(14 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, (713)
$112 nightly
The price was $130
The price is $112 total
includes taxes & fees
Hampton by Hilton Düsseldorf City Centre

About this property

Mercure Düsseldorf City Center

4-star hotel in Stadtmitte
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Mercure Düsseldorf City Center is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 236 out of 874 reviews
Rating 8 - Good. 416 out of 874 reviews
Rating 6 - Okay. 155 out of 874 reviews
Rating 4 - Poor. 49 out of 874 reviews
Rating 2 - Terrible. 18 out of 874 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, Annapolis

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, amenities
The room could do with getting refurbished, starting to look a bit dated. The bath is very high to step in & out off to use the shower & their was no handrail to help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Qinwei Allen, Calgary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, dated and NO AC. Extremely loud on the street until 5am with people screaming and laughing, trains and cars non stop until the 2am. Without a working AC and cannot open the windows, it was hot and a sleepless night... Very friendly staff to provide a small fan but again too loud to use. Check in and check out was easy, 25 euro parking fee was a bit expensive. There is only one lift for the entire hotel, so long wait time during checkout time. We picked this one due to last minute booking, will choose a quieter hotel next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Max

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

8/10 Good

sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel, great transport links for trains and trams. Quite dated and the air conditioning was poor. The room was like a furnace for the entire time of our stay. The staff are extremely helpful and the breakfast is excellent, if a little expensive.
Stayed 4 nights in Mar 2025

8/10 Good

Jean-Baptiste

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient, near the main station. Prices are reasonable.
Stayed 2 nights in Mar 2025

6/10 Okay

Kyle Alan

Traveled with group
Liked: Cleanliness, staff & service
Room seemed a bit dingy, mostly due to unpleasant lighting. Excellent bathroom, helpful front desk staff.
Stayed 4 nights in Feb 2025

8/10 Good

Inderjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, wonderful staff.
Stayed 4 nights in Jan 2025

6/10 Okay

Saghar

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel recently, and while the location was good, walkable with easy access to everything. the facilities and services did not meet my expectations. I believe there is room for improvement in terms of amenities and overall service quality.
Stayed 4 nights in Jan 2025

8/10 Good

Joanne

Stayed 2 nights in Jan 2025

6/10 Okay

Taner

Liked: Cleanliness, staff & service

Banyodaki soruna dikkat

İstasyona yakınlığı sebebiyle bir gece için tercih ettik. Bir geceden fazla kalmak için önermiyorum. Banyoda küvete girmek çok sıkıntılı. Fotoğraflarda göreceğiniz gibi camın açılma tarafı klozetin olduğu dolu kısma doğru.
Stayed 1 night in Jan 2025

10/10 Excellent

alan

Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with group, Business traveler
Liked: Cleanliness
Medioker, a bit dull, no personality ..breakfast very, very standard...a bit of disappointment.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tarik, Mugla

Stayed 1 night in Jan 2025

6/10 Okay

John, Bournemouth

Business traveler
Liked: Cleanliness
Downstairs common area (reception and bar) were freezing cold. Bar only had one lager (Bitburger) which was horrible. On arrival talked to reception about parking. Found the car park was closed due to renovation (this was not notified in advance as I had picked the hotel on its parking availability as I was driving round Europe and I was knackered) and male staff member extremely unhelpful about alternatives. No local amenities such as bars and restaurants near hotel. On street parking overlly subscribed making it difficult to park. Spent a good hour roaming the streets looking for parking. Otherwise OK ( I was being facetious if you had not picked it up.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clarence

Stayed 2 nights in Dec 2024

8/10 Good

harsh vardhan

Business traveler
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Jean-Baptiste

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Traveled with family
Disliked: Property conditions & facilities
The room needs an upgrade, new pillows wouldn’t go amiss, the old fridge ‘unit’ has holes drilled into it, the bathroom is tired, new sink and perhaps some drain cleaner down the bath plug hole - a shower screen that keeps the water in and doesn’t flood the floor. We did not have housekeeping in the 3 days, just a knock on the door around 6pm and some clean towels handed over. For a 4 star hotel I expected a lot better. It was okay - nothing more.
Stayed 3 nights in Nov 2024

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Overall Nice Stay - Poor Heating

Overall a nice hotel, however the weather was very cold and the heating in the room did not seem to work!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy to find and located in an area close to little Tokyo
Stayed 2 nights in Nov 2024