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Get an overview of this hotel
4-star Neuss hotel, connected to the convention center in Hammfeld

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
Laundry facilities

Location

Located in Hammfeld, this spa hotel is 2.8 mi (4.4 km) from Duesseldorf-Hafen and within 6 mi (10 km) of Rhine Promenade and Konigsallee. University of Duesseldorf and Mitsubishi Electric Hall are also within 9 mi (15 km). Neuss Rheinparkcenter S-Bahn is 10 minutes by foot.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Room Amenities

All 246 soundproofed rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, coffee makers, and flat-screen TVs.

Languages Spoken

  • English

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Crowne Plaza Düsseldorf-Neuss

Rheinallee 1, Neuss, NW 41460

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: EUR 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Nearby parking fee: EUR 14 per day(2 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40.00 (subject to availability)
  • Late check-out fee: EUR 40.00 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • 1 per room

We should mention

Pool access available from 6:30 AM to 11:00 AM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Dusseldorf Neuss
  • Neuss Dusseldorf
  • Swissotel Dusseldorf
  • Swissotel Dusseldorf Neuss
  • Swissotel Dusseldorf/ Hotel
  • Swissotel Dusseldorf/ Hotel Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel
  • Swissotel Neuss
  • Swissotel Duesseldorf / Neuss Hotel Neuss
  • Swissotel Dusseldorf Hotel Neuss
  • Swissôtel Düsseldorf Neuss Hotel
  • Swissôtel Düsseldorf Hotel
  • Swissôtel Düsseldorf Neuss
  • Swissôtel Düsseldorf
  • Crowne Plaza Düsseldorf Neuss
  • Crowne Plaza Dusseldorf Neuss
  • Crowne Plaza Düsseldorf Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel
  • Crowne Plaza Düsseldorf-Neuss Neuss
  • Crowne Plaza Düsseldorf-Neuss Hotel Neuss
  • Crowne Plaza Düsseldorf Neuss an IHG Hotel

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza Düsseldorf-Neuss features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 43056 square feet (4000 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Düsseldorf-Neuss is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Newspapers in lobby (surcharge)
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1982
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 4000
  • Distance from property (ft) 2
  • Number of meeting rooms - 14
  • Terrace
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • Lot Hours - 24 hours
  • Breakfast available (surcharge)
  • Conference space size (feet) - 43056
  • Conference center
  • Snack bar/deli
  • Street parking
  • Ballroom
  • Laundry facilities
  • Limited onsite parking
  • Total number of rooms - 246
  • Television in common areas
  • Number of floors - 16
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Room Amenities

Crowne Plaza Düsseldorf-Neuss offers 246 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 34-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Limited onsite parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

RiverBar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

RiverSpa has 1 treatment room. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 1
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

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