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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic area
Lobby
Meeting facility
Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
$148
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • Place, BC Forest Discovery Centre
    ‪4 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪2 min drive‬
  • Place, Victoria Harbour
    ‪60 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Cowichan Valley Inn

Duncan hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Cowichan Valley Inn features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Duncan hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Best Western Cowichan Valley Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 15 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 390 out of 844 reviews
Rating 8 - Good. 305 out of 844 reviews
Rating 6 - Okay. 89 out of 844 reviews
Rating 4 - Poor. 31 out of 844 reviews
Rating 2 - Terrible. 29 out of 844 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abdoulie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 2 nights in Aug 2025

8/10 Good

Deidre

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, our dog even received a little welcome bag with some treats and doggie doo bags, nice touch. The restaurant was very busy, a good sign and it did not disappoint, it was very good. The breakfast was decent and had something for everyone. I didn't go in the pool but it looked decent. Room was great - the only complaint was the tub drained super slow while showering. Would recommend and at $200 was a good value.
Stayed 1 night in Sep 2025

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Bathroom is small, needs better ventilation and needs new door. Cabinet housing fridge needs to be fixed. Breakfast was mediocre.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Traveled with family and small children, Traveled with family
Quite
Stayed 1 night in Sep 2025

8/10 Good

Eleonor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was CLEAN and conveniently located. Loved the gym! Only reason that I gave it 4 stars instead of 5 is because the bathroom ceiling was unfinished. Like they renovated the property and forgot to finish the ceiling (see pic). Toilet seat was the wrong size for the toilet and uncomfortable using it as too close to the wall (could have been because of the incorrect seat).
Unfinished bathroom ceiling
Stayed 2 nights in Aug 2025

10/10 Excellent

Mela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Everything is really good. The food and server were particularly good at the attached restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here with my family. CVI restaurant was an excellent choice for dinner. Free breakfast was okay. Not happy about only having two bath size towels in our suite as we are a family of four.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Blanca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place’s smells, the ac units make a lot of noise at night. The front desk made no effort to accommodate our needs. Will never stay there again. I’m not a picky person but this place is not worth it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Front desk service was great. Definitely would recommend this hotel if looking for a place to stay in duncan.
Stayed 2 nights in Aug 2025

8/10 Good

Jasveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
the bathroom felt very small and was awkwardly set up
Stayed 1 night in Aug 2025

10/10 Excellent

John, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Front staff
Stayed 1 night in Aug 2025

8/10 Good

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the breakfast are the most significant things which are so perfect.
So many Parking lot
Nice restaurant
Perfect breakfast
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and beds are very comfortable. Front desk staff very friendly. Air conditioning works very well and I would book this hotel again, no issues at all…….a little expensive but you get what you pay for.
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool. It was such a hot day and very nice to relax there with a good book. Very comfortable beds, I had a great sleep. I will definitely stay again, but for longer.
Stayed 2 nights in Aug 2025

8/10 Good

Marian

Friendly staff and nice room. Was not impressed with the breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Property conditions & facilities
Booked for concert a
Stayed 1 night in Aug 2025

8/10 Good

Shirlene, Eagle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Pilar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the service at the front desk was very professional. Vijay at the front desk was very friendly. The breakfast was not very good and rather substandard.
Stayed 1 night in Aug 2025