2/10 Terrible
Thomas
Aug 31, 2025
Disliked: Staff & service, property conditions & facilities
We paid $650+ for a 3 bedroom condo for one night. We got there and instantly the master bedroom toilet was broken. They came and had it fixed, but it broke again about an hour later. We had to wake up in the morning, take the top off the toilet to hold the new stopper down just to flush. How embarrassing when you spend that type of money on a condo for 1 night.
Then we go to make the s'mores they provide and the fire was out and they said it was too late to start it tonight at 945pm. We stayed at the Burlington and you have to walk around the building and down a roughly 250 yard path against the cliff to the fire pit. This is pathetic for the amount of guests staying at a facility. You should have fire pits on both sides of a 3 building complex.
Try calling 0 for your phone to the front desk. Good luck asking questions. You'll get absolutely nowhere.
I called and asked for at least a partial refund and was laughed at.
Thomas
Stayed 1 night in Aug 2025




























