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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property

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Exterior
Property amenity
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Pool
  • Gym
$123
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
3100 Dodge St, Dubuque, IA, 52003
  • University of Dubuque
    ‪15 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min drive‬
  • Diamond Jo Casino
    ‪5 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 444 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(31 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 444 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 444 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(43 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 444 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Dubuque Hotel & Conference Center

Dubuque hotel connected to the convention center, walkable to Kennedy Mall
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Dubuque Hotel & Conference Center provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include a conference center. This family-friendly hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. An area shuttle within 8.00 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary uncovered self parking is available on site.

Best Western Plus Dubuque Hotel & Conference Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7 AM and 10 AM.
Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Chicago Pizza/Taproom

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Best Western Plus Dubuque Hotel & Conference Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, clean place
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, connected to Old Chicago Restaurant, which was very convenient. We loved the swimming pool and the convenience of unloading & loading the car. Having connecting rooms was nice. Rooms were clean and beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kentner

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated...good price.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic.... Biggest room I've ever been in for a great price as well.
Stayed 1 night in May 2025

6/10 Okay

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
It was fine. Poolside room extremely noisy, but the I guess one should expect that.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel with restaurant on site. It was close to the highway in a nice area. The room was clean and comfortable breakfast was fine as it was a standard buffet. I would stay there again
Stayed 1 night in May 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities

Customer Service at its worst!

I booked the stay, not realizing it was nonrefundable so, that was 100% on me. When tried to cancel via virtual chat - it would reach out to the hotel and see if they would be willing to cancel with the refund and get back to me within 24 hours. I had no problem accepting the decision either way but this is where it went south I called at 6:30 AM on Friday. Check-in was not until Saturday at 3 PM - within the 24 hour. I spoke with a very incompetent, rude employee named Crystal. She said the manager was off duty until Monday so I would not hear from them until then - I asked how would that work - if the room was for tomorrow at 3 PM and no mgr was available until Mon. it makes no sense? She said nothing would change - no refund, but I wouldn’t find out until Mon. I asked why would they even send me the notification that they would get back to me within 24 hours knowing that was not an option she basically said I don’t know what you want me to say they’re not going to refund you then without notifying me she put me on hold - transferred me to corporate. Thankfully a very kind woman explained everything to me. Needless to say, I changed my mother’s day plans as to not be out the 200+ dollars. Unfortunately, the hotel was not even worth it and i should have took the $ loss. Not like the pics/ Dirty - rundown/ slow elevator - 6 min wait slow ( I was on the 4th) doors didn’t lock for security w/key card as it should.No pool towels. breakfast was subpar. Owners should pay a visit
Stayed 1 night in May 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to lift door to get it to latch. Bed was comfortable and room was clean with updated drapery and bathroom. Building is older but well maintained. We would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a girls trip and the pool was great, front desk staff was good and delivered sheets/pillows for the pull out couch right away. Convenient place to stay.
Stayed 1 night in May 2025

10/10 Excellent

BillDozer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. Our bed was a little firm for our liking. Overall I wouldn't have any problem staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stay sate
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is in desparate need of some updating! Rooms are great size but really outdated and smelled musty and like a wet diaper!
Stayed 1 night in Apr 2025

10/10 Excellent

Shell

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great!

It was just one night but everything was more than expected. Loved the pool area, the room, the breakfast, and the staff was very friendly and helpful. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie, Janesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. I suggest requesting a room away from the pool of you prefer quiet. Breakfast was average in taste. The eggs and sausage were good and hot but the French toast was not very good. The staff was very friendly and helpful and the cleaning staff was great as well. Our room was dated, but comfortable and clean. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool area. And room was spacious. (Kitchenette room) Staff was friendly as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 3 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room by the pool and it was so loud throughout the day
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. However, when we arrived back in our roon at 10:30 pm the guests next door were loud. It got quiet by 11, so we could live with that. Unfortunately, we were jarred awake at 2:30 am from the same neighbors with very loud foul language, banginging around, wrestling, throwing each other down, more cussing, laughing, etc. We tried to call the front desk but no one picked up. Finally, my husband banged on the door and told them to quiet down. They were obviously very intoxicated, but finally they must have gone to a different room. I shared my complaint with the front desk when we checked out and she said a manager would get back with me. That has never happened.
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Stayed 1 night in Apr 2025