Staff was fine and tried to be helpful. The hotel uses a particular cleaning fluid to clean the carpets in the rooms; the staff said it is used because there is so much turnover. Within 5 minutes of being in that room, my eyes were tearing and I started coughing. Arrived late in the afternoon and by breakfast time, my eyes were red, my face puffy and my voice quite hoarse and scratchy. I had booked for 6 nights, but left that next morning. Called Expedia and got a partial refund; then, moved to another hotel where I had no issues affecting my health, with my voice returning to "normal" the next day. My red eyes and the coughing remained for 3 more days.