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ibis Douai Centre

3.0 star property

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Photo gallery for ibis Douai Centre

Enjoy a well-organized buffet setup in our kitchen, featuring a variety of fresh foods and a warm, inviting atmosphere.
Welcome to our hotel lobby, where you can check in and relax in comfort with a range of seating options.
Classic two-story building with a symmetrical facade and central entrance, featuring evenly spaced windows and a flag on the balcony.
Enjoy a self-service coffee experience with our coffee machine, grinder, and press.
Relax in a spacious room with a large bed, wardrobe, and flat-screen TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
Place Saint Ame, Douai, Nord, 59500
  • Douai Hotel de Ville
    ‪6 min walk‬
  • Place d'Armes
    ‪9 min walk‬
  • Ancienne Chartreuse
    ‪9 min walk‬
  • Lille (LIL-Lesquin)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

ibis Douai Centre

3-star Douai hotel walkable to Douai Hotel de Ville
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. Housekeeping is available on request.
Ibis Douai Centre offers 42 accommodations. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2044 square feet (190 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

Ibis Douai Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bar Rendezvous - Onsite bar.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar Rendezvous

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,044 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.25 for children
  • Pet fee: EUR 5.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Douai Centre
ibis Hotel Douai Centre
ibis Douai Centre Hotel
ibis Douai Centre Hotel
Accor Douai Centre
ibis Douai Centre Douai
ibis Douai Centre Hotel Douai

ibis Douai Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 187 reviews
Rating 8 - Good. 67 out of 187 reviews
Rating 6 - Okay. 33 out of 187 reviews
Rating 4 - Poor. 10 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good central location with parking and friendly staff. Two reservations. First the double room was very small indeed, with no a/c and the conversion had left low ceilings and small windows. We were much too hot. Second the breakfast was only adequate. We weren’t late, but there was very little cooked food left, little fruit (which was over ripe) and nobody around to ask for more or to top up the platters. That was very disappointing and such food as there was left represented poor value and a poor start to a long days travelling.
Stayed 1 night in Sep 2023

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Ken

Traveled with family
Disliked: Staff & service
Although i have both vaccinations, first in the uk followed by the second in Belgium with ample proof the girl on reception wouldn't accept it. I was condemned to my room for the whole stay. Not her fault i know but its also not my fault the cst app can't deal with a little complexity. Tragically i won't be visiting france again until this nonsense leaves us, if it ever does. Also be aware that building work outside the hotel makes it difficult to access the carpark. Hopefully they'll be finished soon.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very clean comfortable room. Friendly and helpful staff.
Stayed 1 night in Mar 2019

6/10 Okay

Oz, London

Liked: Cleanliness, staff & service, property conditions & facilities

Good

I stayed 1 night, booked the room the day before. I paid £70. There was cheaper ones around, I preferred Ibis because I knew they would have English speaking staff. Staff was very very friendly and helpful. Room was clean but quite small. There ment to be 2 seperate single beds but they were next to each other. And there was barely space left to pass other side of the room where the wardrobe is. There was no kettle or mini fridge in the room comparing this price. Bathroom was big enough but there was only 1 each big towels. There was no small hand towels or no hair towels. There was minimum of everything in the room which was disappointing. In general it was a nice hotel. They can add more things to the rooms.
Stayed 1 night in Aug 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Tea making facilities would have been nice

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
very enjoyable

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Michael, Amersham, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Work in progress

The hotel was undergoing renovation during my visit and, as such, the reception was something of a bomb site! That said, when the hotel is fully refurbished, it will merit a much higher rating, all round.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Ok if you just need to sleep

I was a bit disappointed, I expected more for the price. The room was very basic, no tea making facilities, wooden floors throughout so cold until heating put on. Breakfast was very nice

8/10 Good

Richard, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

I have to visit this part of France once a year on business and I always stay in this hotel. I have tried other hotels in the area but none of them compare to this one. The ibis is centrally located and easy to get in and out of. I will be staying here for next few times I travel to this area of France.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Centre Douai

A nice hotel in a good location in Douai. The rooms are comfortable and we received very good service at the reception and bar. Would recommend this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too hot

Hotel was nice but needed air conditioning in mid-August.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central to the town and restaurants

Better not to be on the ground floor as close to the bar. Friendly and helpful staff

10/10 Excellent

Lihan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, cheap, no nonsense

Stayed here as a stopover, perfectly adequate hotel. Beds were clean, bathroom was clean and free wifi and parking. Not much to do in Douai itself but definitely would stay here again.

8/10 Good

vic, London

Liked: Cleanliness, staff & service, room comfort
Good hotel for a one night stop to break up a long drive

8/10 Good

Joe, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities

Beware the falling desk!

Good hotel in an excellent location and interesting town. Excellent as a one night stop for going either to or from the Channel. The hotel is in a building which is a listed historic monument and therefore the rooms are not at all to the normal rabbit hutch pattern. Reception staff were warm and helpful.The one snag I discovered was that our room had what appeared to be a desk - I think it was intended to do this. Anyhow it was also a fold away bed which was keen on unfolding and twice deposited my lap top and other bits on the floor! Top tip is, don't lean on the front of the desk!

4/10 Poor

Verified traveler

Disliked: Room comfort

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d un autre temps vieux et sale
Stayed 1 night in Apr 2025

8/10 Good

Thierry

Stayed 1 night in Mar 2025

10/10 Excellent

Celine

Stayed 1 night in Mar 2025

10/10 Excellent

Reynald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

norbert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amélie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024