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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$1,830* Per night/room Jun 1 - Jun 2

Casa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Casa Grande con Piscina

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Casa Grande

Bed Count 1 King Bed Maximum Occupancy 6 Max

Casona con Piscina

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Hacienda AltaGracia, Auberge Resorts Collection features a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with an indoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a fitness center, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Hacienda AltaGracia, Auberge Resorts Collection has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Daily
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Number of spa tubs - 2
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2014
  • Pool cabanas (surcharge)
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Number of restaurants - 3
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 50
  • Number of floors - 1
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Hacienda AltaGracia, Auberge Resorts Collection offers 50 accommodations with iPads and iPod docking stations. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Cajón hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • iPod docking station
  • Number of living rooms
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • iPad
  • LED TV
  • Rollaway/extra beds (free)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wet bar
  • Wardrobe or closet
  • Desk chair

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 8:00 AM and 11:00 AM.

Hacienda AltaGracia, Auberge Resorts Collection has 3 restaurants on site.

Room service (during limited hours) is available.

Spa Services

THE WELL has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Horse riding/rental on site
  • Ropes course on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 375 per vehicle (roundtrip, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. On-site antigen/rapid COVID-19 testing is available for a USD 60 fee. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Onsite COVID-19 testing (Antigen) is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a USD 60 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Hotel Names

  • Hacienda AltaGracia Hotel San Isidro de El General
  • Hacienda AltaGracia Hotel
  • Hacienda AltaGracia San Isidro de El General
  • Hacienda AltaGracia Auberge Resort San Isidro de El General
  • Hacienda AltaGracia Auberge Resort El General
  • Hacienda AltaGracia Auberge San Isidro de El General
  • Hacienda AltaGracia Auberge El General
  • Hacienda AltaGracia Auberge G
  • Hacienda AltaGracia an Auberge Resort
  • Hacienda AltaGracia, Auberge Resorts Collection Hotel
  • Hacienda AltaGracia, Auberge Resorts Collection Cajón
  • Hacienda AltaGracia, Auberge Resorts Collection Hotel Cajón

Awards & Affiliations

Hacienda AltaGracia, Auberge Resorts Collection is listed in the 2021 Travel + Leisure 500.

Hotel Reviews

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