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clean safe location

My biggest issue with the property was the keys to get into the doors. I had to swipe it 10-20 times to finally unlock my door. Otherwise the experience itself was fine

No check in notification 30 min prior Wrong building and door code, had to call IT and texted and waited many times, all three days, no office people on weekend Busted bathroom amenities that were 1/4 full 1 snack bag of cheese its and two Keurig coffee cups for two adults for two overnights? Couldn’t access pool until IT stuff done, locked out, embarrassing like don’t belong Ice maker broken Patio disgusting Dog in condo below barking all day and night No beach towels Photos of everything listed

Overall, the property is well maintained. My husband and I are an older couple. We are both tall and I have bad knees. The toilets are so low that it makes it very difficult and sometimes painful to get up and down. The tubs have no anti-slip mats or texture and my husband slipped twice and almost fell. They should consider these safety measures.

Terrible experience from the get-go. Before I booked the hotel I called ahead to make sure there was adequate parking for my truck and my trailer. The staff said that they had reserved Trailer parking for me upon arrival. When I did arrive, there was zero parking for the truck in the trailer and the one parking spot that they called “trailer parking“ had two regular vehicles parked in the spots. So I had to park my truck a mile away from the hotel and walk. Next thing was we booked a premium room so that we can have more space and a couch and computer desk to do my work. They checked us into the wrong room with barely enough room for all of my stuff and said they were gonna give us a different room the next day and never did. We asked if we could cancel and try to get our money back from Expedia right after we checked in and there was no parking and they gave us the wrong room. And they said that was not possible. This is my first time using Expedia and my first time staying at that hotel.

Wait staff was rude the breakfast started to late one day it didn’t even serve breakfast beds wear wore out won’t ever stay with La Quinta again