Hotel was great! Emailed in advance to arrange airport pick-up, only 10,000 pesos. Location, fantastic. Lobby nice; casino did not spoil it. Room great; my room had fantastic sea view. Breakfast buffet, very good. Staff, very helpful. Only downsides, hot water was not that hot and no late check out (not even 1/2 hour). Penguins still highlight of trip!
Located in the heart of Punta Arenas, this romantic hotel is within a 5-minute walk of Museo Naval y Maritimo and Port of …More
The best thing about the hotel was its obliging and smiling staff. The hotel was overpriced for its facilities. The rooms in real life look nothing like what the websites show, being utilitarian and jaded furnishings with sparse bedding. The hotel was advertised as four star but I would rate this two and a half to three star. The showers were nice and hot, and the breakfast much improved from the quality complained about in previous reviews, lovely bread and croissants. I appreciated the GM taking note of past complaints and improving on the breakfast.
Located in the heart of Punta Arenas, this romantic hotel is within a 5-minute walk of Palacio Sara Braun, Plaza Munoz …More
Location was great, right next to the Plaza de Armas and walking distance to everything we wanted to see. Room was clean and a comfortable size with a great view. Staff was helpful and friendly, not as English-speaking as some of the other tourist hotels we stayed at in Chile, but plenty enough where we had no trouble checking in or ordering dinner. Breakfast was great - tons of options including an omelette bar. We had dinner at the hotel one night and it was very good, and dirnks and appetizers at the bar were also great.
Traveller from Los Angeles, CA
Located in the heart of Punta Arenas, this hotel is steps from Plaza Munoz Gamero, Museo Regional Magallanes, and Centro …More
Eccellent experience, excellent localtion, close to the border and city downtown. People allways trying to please you in every moment. The weak part was the Wifi signal. Poor signal and no cell phone signal insider the hotel. No reason. If you walk one block away, the signal is wonderful. The service restaurant is good, with nice dinner with fixed dishes that changes every day (no menu).
Traveller from Santiago
Located in the heart of Puerto Natales, this hotel is within a 10-minute walk of Puerto Natales Casino and Plaza de Armas …More
We enjoyed our stay here. We stayed for 2 nights then left our luggage with them as we trekked the 'W' circuit then returned and stayed a few more nights. We also rented walking sticks from them. It was nice because we had our own bedroom & bathroom. Great Internet connection, cable tv, etc. the staff were very friendly. Breakfast included & theycleaned daily & provided towels. They were also able to exchange our dollars to Chilean and argentine pesos. Btw if ur trekking the W you can pay dollars or pesos. Ithink you could also pay with credit card, but not 100% certain
Traveller from NY
Located in the heart of Puerto Natales, this hostal is within 1 mi (2 km) of Puerto Natales Casino and Plaza de Armas …More
Nice hotel and place, but the quality and variety of food, being good, are not according the quality of the hotel.
I stayed there four days. Three days the dinner was buffet and the other one was a fixed menu. It had not more options.
Traveller from chile
Situated in Puerto Chacabuco, this hotel is within 12 mi (20 km) of Plaza de Armas, Church of Santa Teresita, and Aysen Town Hall.More
To be fair I boooked at only a few hours notice. Expedia said there were only a few rooms left, but that was patently not true as the hotel was almost empty. Still, nice room.... apart from an interconnecting door (locked of course) to the room next door, with a guy constantly on his phone. It was like being in the same room as him, meaning loud Spanish conversations plus his habbit of singing ditties to himself. Not nice.
Anyway, he left the next day. The pillows are too puffy. I know that sounds odd, as the usual problem is pillows like dead gophers.... small and limp. These ones are too big to lie comfortably on your side (I have wide shoulders, so it isn't that). Weirdly, these were ultra long pillows (nice).... but stuffed into regular length pillow cases! Meaning that about a third of their length is caseless. A bit like a porn star wearing a minature size condom. The only other complaint was the luke warm water. After a hard day fly fishing in cold water you want a hot shower. This, alas, was not to be.
But in other respects the hotel was fine. No problems parking. Close to downtown. Friendly and helpful staff, which reflects the Patagonian character anyway - they're just nice people. Breakfast is good by any standard, with a wide range of cold cuts, cereals, toast, scrambled eggs, and loads of juices, coffee, and tea. Obviously I would prefer bacon, eggs, and sausages, but that problem lies with me, not the hotel. Hope this review helps - PJL
Traveller from St Kitts and Nevis
Situated in a rural location, this hotel is within 1 mi (2 km) of Feria Artesanal, Plaza de Armas, and Mirador Rio Simpson …More