"Asi Asi.... read all reviews...."
When i first walked in the lobby, I was not pleased. For the amount of $$ I spent to travel from Medellin to Santa Marta, Colombia, a bundle package for 2 ppl $1560 USD for 3 nights (with flights), I was expecting an upscale place for sure. The neighborhood was extremely run down, the approach to hotel and lobby also looked very 'worn'.
Within 30 minutes of check in I was literally on the phone with Expedia to try to transfer to somewhere else. When that didnt work, I surrendered.
The room: super clean / hot water / AC, but very sparse furnishings, not even a mirror in the room, just one in the bathroom, which makes 2 ppl getting ready a pain. We got the junior suite, but was just a room with bed, 2 nite stands and one desk & chair. 2 walls of sliding glass doors, but the curtains only open on one side, leaving little view. I fixed that on my last day as youll see in photos - i figured out a way to tie up the curtains. LOL. Nice balcony. Room overlooked rooftops and a little water view, a block away and alot of construction next door, but was not noisy.
The pools: Ist floor pool is ok, right off the restaurant. quiet, plastic lounges, nothing special. no view, but there is a waterfall at end of pool, looks pretty in pictures.
The rooftop pool is better, called the SkyBar - there is a restaurant and a lounge there, but beware, we went up there Wednesday night for cocktails and chill and ...CLOSED. really? yes, they said they close every Wednesday. Not cool in a hotel
Traveller from US