"Nice atmosphere, limited food, 2% charge on cards"
1. Rooms. The rooms were very spacious and clean. Bathrooms largely spacious, toilet seats are in need of changing. changed rooms due to unsightly toilet seats. the new room had the same issue.
2. Atmosphere. Serene and green. Definitely a place for all who want peace and quiet.
3. Amenities. Swimming pool was quiet and clean though the 2 feet pool needs renovation as some of the tiles have come off. The facility is billed as a lodge and spa, however, the spa had been out of service for 3 months or more. That is one of the reasons i chose Planters so i was disappointed when the spa was not available. Breakfast at the restaurant was delightful even though the options were limited. the waiters and waitresses were very friendly and attentive. The Chef could be heard screaming all the way from the kitchen and the waiters were all afraid to convey our specific requests to him. We were told by the waitress that once the kitchen closes you can't order anything. so if you're hungry at 2am be prepared for a night trip. The internet service was useable, reliable and very fast.
4. Service. Generally the services were good. There is a 2% charge out fee for using your Visa or Mastercard which was a big disappointment. When asked why the manager explained that their bank charges them a merchant fee for processing card transactions so they pass it on to guests. The manager further argued that guests should think of paying using their cards as withdrawing money from the ATM. Really?
Traveller from Accra, Ghana
Situated in Sekondi-Takoradi, this spa hotel is 1.5 mi (2.4 km) from Market Circle and within 25 mi (40 km) of Fort San …More