Staff are polite and efficient.
Room comfort and cleanliness is excellent.
My feedback from my stay last year remains. The in-room safes are not secured to the structure of the building. Coincidentally, just as I was entering my room, one of the staff came to remove and replace the safe very quickly. I chuckled at the irony. Any thief could do the same. Note, however, the facility does have security measures in place. It just appears absurd to have a safe that can be carried under one's arm out of the room and complex so easily.
Traveller from Vancouver
Situated near the airport, this spa hotel is 9.1 mi (14.7 km) from Chalakudy River and 11.9 mi (19.1 km) from Kodanand …More
We booked three rooms and all the rooms were clean nice and very comfortable. Decor was very nice and comforting as well. Food was delicious and staff wre friendly. We were at the hotel before check in time. We requested for the room earlier than the normal check in time - they did their best and rooms were available before check in time. Having the room before the time was a pleasant gift (after a long haul flight)
Traveller from Sydney Australia
Located near the airport, this family-friendly hotel is 10 mi (16 km) from Chalakudy River and 11.5 mi (18.4 km) from …More