We had a very pleasent stay at the resort. Our room was closed to everything, and very convient location, and we loved it. Our package came with breakfast everyday which was mostly fruits, cereal, muffins, toasts, juices, coffee, and tea. Basically no meat or egg which can be ordered from the menu. Mel's bar was ok. We tried a few drinks, and we were not very happy with. But we went to the island's night dinner/show on Tuesday, the buffet was excellent, the show was pretty good too. Snorkeling right infront of the resort, we loved it.
Most of the employees were friendly, and helpful. Just a couple of front desk people were kind of inpatient the day we arrived. We felt like we didn't want to ask anything anymore because of them. Other than that we loved our stay at the resort.
Traveller from Southen California, USA
Nestled on the beach, this Arorangi resort is within 3 mi (5 km) of Black Rock, Aro'a Beach, and Puaikura Beach. National …More
Hotel Rarotonga was a beautiful place. The grounds were nice and the beach/lagoon was even better. We were disappointed in the service of the restaurant and some of the staff at the front desk. The restaurant staff were very busy and there were 3 times we were not acknowledged at all when we sat down. We finally realized we should order at the bar then find a table. The front desk staff were not very helpful with money exchanges and did not seem to care if we needed assistance. There was a wonderful older woman who helped us, she usually worked the shop, but also ran the front desk a couple of times. For the price this hotel should have enough staff to run a restaurant efficiently and have front desk staff who know the meaning of customer service.
Traveller from Colorado
Nestled on the beach, this Rarotonga hotel is within 1 mi (2 km) of Puaikura Beach and Aro'a Beach. Black Rock and Tikioki …More
The resort itself and its location is gorgeous with the lagoons and beach and snorkeling right at our feet. The views are amazing and the rooms itself are clean and amazing and waking up to the view is incredible
The staff were disappointing on check in. Not giving us basic information on getting cash out, how to get to town, offering service eg hiring a car or bike or there is a van we can take. Obviously Sunday's are closed and minimal things are open.
We managed to use their bikes and biked into town. There was a fantastic chap at the bar that knew about a taxi and reccommended a wine bar- which we didnt get too because all the taxi not available.
Boat trip is a MUST to do - and staff should reccommend it as an option. The lady at reception organised it - but it took a while to finally secure seats on it. This is a must do.
the slick and fast service wasnt there - but then I guess that is ISLAND TIME!
the resort itself was great- cocktail making however, could use an overhaul especially when they highlight Happy Hour.
Traveller from New Zealand
Nestled on the beach, this Akitua Island resort is 0.4 mi (0.6 km) from Ootu Beach and 1.5 mi (2.5 km) from Aitutaki Golf …More