"Beautiful property and location in need of care."
The hotel is a beautiful property with lots to offer. You can see it was built to be classic and elegant. In a way it is still is, but the facilities need repair and in most cases a good cleaning. The roons were comfortable and clean. The crew is very attentive and cordial, but to be called a resort it lacks services. Food, drinks, entertainment are not comparable to a similar property elsewhere.
This family-friendly Manaus hotel is located near the airport, 0.9 mi (1.4 km) from Ponta Negra Beach, and within 6 mi (10 …More
Not an overly fancy place--but clean, good breakfast (great coffee), nice staff (only a couple speak English), in a great location. When we travel, we are looking for a decent place to lay our heads, after a long day of sightseeing, not looking for all the "bells and whistles". A great value for the money.
Traveller from Wash DC
Located in Centro, this hotel is within a 5-minute walk of Manaus Courthouse and Teatro Amazonas. Church of Sao Sebastiao and …More
Quite a basic lodge with rather a casuial attitude to customer care. The rooms are clean and fairly spartan with somewhat old sanitaryware. The view out onto the water from our room was beautiful and serene, until the motors of the lodge's boats started up early in the morning. Our guide was personable. Initially, he tended to show his true depth of knowledge when he was asked questions. As he got to know us, he responded to our specific interests. We were only there for one night, and the guide made sure that we did as much as we could during that time, so we were busy for the whole time, which suited us very well. He also took our individual needs into account, and when he discovered that we were interested in birds he cut short our fishing trip, with our agreement, and took us to a roosting site where thousands of birds were returning home at dusk. This really was a fascinating and beautiful experience.
Food was, again, quite basic with a buffet for meals. Unfortunately the dishes had no information on them about their contents and so it was difficult for a vegetarian to make safe choices without the help of a guide. This would be an easy thing to correct.
We did not know who to contact with problems and when, at night, we discovered that we had only one sheet on the bed, it was left to the cleaning staff to interpret our sign language (we don't speak the language) so it took a long time to resolve what should have been a simple problem.