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Residence Inn Des Moines Downtown

3.0 star property

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Photo gallery for Residence Inn Des Moines Downtown

Property amenity
Reception
View from property
37-inch TV with cable channels
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Kitchen
  • Parking available
  • Housekeeping
$127
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
100 SW Water Street, Des Moines, IA, 50309
  • Principal Park
    ‪6 min walk‬
  • Iowa Events Center
    ‪10 min walk‬
  • Casey's Center
    ‪13 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 589 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)
  • 439 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 439 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn & Suites Des Moines Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,002 reviews
Hampton Inn & Suites Des Moines Downtown

About this property

Residence Inn Des Moines Downtown

3-star hotel in Downtown Des Moines
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn Des Moines Downtown provides a hot tub and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 388 square feet (36 square meters) include conference space. This Des Moines hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite parking is available (surcharge).

Residence Inn Des Moines Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Residence Inn Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 517 reviews
Rating 8 - Good. 127 out of 517 reviews
Rating 6 - Okay. 43 out of 517 reviews
Rating 4 - Poor. 30 out of 517 reviews
Rating 2 - Terrible. 22 out of 517 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay with my little granddaughter. She loved everything about the room! The hotel was great walking access to lots of great night life and places to eat, as well as the Saturday downtown farmer's market.
Stayed 1 night in Jun 2025

10/10 Excellent

Yoly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the baseball park
Stayed 1 night in May 2025

4/10 Poor

Bill

Liked: Cleanliness
Disliked: Room comfort
At check-in we were not told that 2 hotels share the parking ramp and it makes a difference which entrance you use to attempt access to the hotel. After reloading the vehicle and moving it to the "correct" area, we were able to follow the winding path to our room. The room was clean and cool and comfortable. No internet access made the free Wi-Fi useless until Saturday AM. Showers were a completely random experience. No hot water for about the first 5-6 minutes Saturday morning, then numerous slugs of air from most of the faucets, AND then I got water warm enough to take a quick shower. My wife used it almost immediately after I did and she ran out of hot water. Sunday started out better, water much hotter much faster, but once again one quick shower was about all the hot water available. At check-out, no one asked how our stay was, or mentioned that there is problem with the infrastructure, or even asked which room we were checking out of. Not worth the cost and I will have think twice about the value of Marriott properties going forward.
Stayed 2 nights in May 2025

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay there again. Comfortable room.
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. The vents were covered in dust, dirty toilet, old dirty silverware under the bed. The bed was like sleeping on a brick wall. The bathroom door was falling off the hinges and wouldn’t shut. The toilet paper roll holder was broken and the roll would fall off when we tried to use it.
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julio

Stayed 1 night in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stay

our first day it was an excellent place in an excellent condition downtown friendly service exceptionally nice
Stayed 1 night in May 2025

10/10 Excellent

Josh

Stayed 1 night in May 2025

8/10 Good

Dennis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property plus rooms have a strange arrangement--not bad just peculiar. Really interesting to find the elevator to the parking garage. Parking at $20.00 per night seems pretty high. Hard to find the front entrance.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and interesting hotel. Great for downtown access. Staff was courteous and friendly, and room was excellent. Excellent breakfast. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Devin

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Meh

I waited about 10 minutes at the front desk to check in because no one was at the front desk. Another guest even commented "they" were always gone. I tried calling an operator but it still only rang the hotel front desk. The only rooms available were the suites this weekend. There was no hot water, only fluctuations between cold and tepid water.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check-in ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Clarinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Comfy

I appreciated the home away from home feel. The full kitchenette and bar allows for meals in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Stayed 1 night in Apr 2025

2/10 Terrible

Kassady

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I will not tell you how much a spent on a room for one night, but for the price it was absolutely not worth it. The ONE reason I booked was for the dual bedrooms and hot tub. The hot tub didn’t work. Front desk said maintenance wasn’t on site and they’d have to leave them a note. Unacceptable for what we paid.
Stayed 1 night in Apr 2025

6/10 Okay

HARRY, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay, quick walk in the sky walks to get to events and places to eat and shop. Parking ramp for the hotel making for an easy parking every time. Inside of hotel was great and awsome breakfast service.
Stayed 3 nights in Mar 2025