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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
$79
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Urbandale hotel with restaurant
A water park, an indoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.
In addition to a water park, Ramada Tropics Resort & Conf Center by Wyndham Des Moines features a waterslide and an indoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a vending machine. Onsite self parking is complimentary.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Castaways Grill - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.6

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 614 reviews
Rating 8 - Good. 102 out of 614 reviews
Rating 6 - Okay. 118 out of 614 reviews
Rating 4 - Poor. 116 out of 614 reviews
Rating 2 - Terrible. 167 out of 614 reviews

Reviews

10/10 Excellent

Larissa

Traveled with family and small children
Liked: Staff & service, amenities
The only issue I had was with the slides. The rules on what life jacket to wear wasn’t posted anywhere. My son went down one slide with a life jacket and the second time was told he couldn’t wear that one. He had to wear one that buckled in the back not in the front. The rules weren’t posted on the life jackets.
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Stayed 1 night in Jul 2025

2/10 Terrible

Brandin

Stayed 2 nights in Jun 2025

2/10 Terrible

Camry

Stayed 3 nights in Jun 2025

6/10 Okay

mark

Traveled with family
Disliked: Staff & service

Only plus was pool

No hot water. No towels at pool. Very limited breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible condition.

Horrible. Slow check in. We weren’t in the system. Given wrong room, #301 with no working phones, broken bathroom door handle. Sink barely had flow. The room had no plunger, dirty blinds and its was just horrible
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

People were friendly and welcoming. Facilities look in good conditions.
Stayed 1 night in Jul 2025

8/10 Good

Ismael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine but the pool staff was a chubby, white, and annoying girl who apparently disliked us and those of us who speak Spanish because she looked at me and my children badly. I didn't like that. It's not the first time I've stayed here, but this time the pool staff was terrible.
Stayed 2 nights in Jul 2025

6/10 Okay

Gayle

Traveled with family
Disliked: Amenities
Not for school age children
Stayed 1 night in Jun 2025

6/10 Okay

Lorene

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water did not work in my room The handle was broken. There were holes in the wall and strips peeled off. But pool area was nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chance

Stayed 8 nights in Jun 2025

4/10 Poor

Dawn

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff at front desk and restaurant. Oil staff a little grumpy. Need spaces for teenagers not old enough for hot tub and too old for 3 foot pool. Sheet in pull out couch smelled musty and were not sleep worthy
Stayed 1 night in Jun 2025

2/10 Terrible

Mays

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Wet.

Mildew. Wet. No hot water showers. No shower door which made the bathroom horribly humid and wet. The toilet ran constantly. I'm pretty sure there was a water main break under our room because the carpeted floor was wet and never dried. It made everything damp. The slides at the water park were cool. The hot tub was nice. Kids love the water park. The pizza place was not open during our stay. My daughter and I experienced bug bites on our ankles as well.
Stayed 3 nights in Jun 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, amenities
Beautiful start to this hotel! Everything needs a little maintenance - dryer, ice machine, elevator… keep that pool up and clean! It is a huge draw and wonderful resource! Our room was clean but didn’t get cleaned in the 7 nights we were there. Bathroom was really modern.
Stayed 7 nights in Jun 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service
It was nice. Clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Kara

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The experience was okay. Rooms are outdated
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9.5/10

Hotel and hotel staff was great. Only thing to complain about was just the floor was wet but it’s also a pool hotel. Sooo… over all great experience.
Stayed 2 nights in Jun 2025

8/10 Good

Hannah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family had fun

Kids loved the water park inside, suite was spacious and comfortable, air conditions worked great, beds were soft and pillows were too fluffy for our liking. The room we had had wet carpet around the exterior wall that the showers was on upon entering but staff tried to accommodate to get us a different room but there wasn’t one. They gave me a bunch of towels to put down on the floor so it wasn’t so wet and they refunded my money for the night. Overall was an ok place to stay for family. Do not recommend the restaurant inside, food was overpriced and was not very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Great value for the price. Super cheap and impressed by indoor water park. Will stay again. Breakfast isnt much but didnt expect much for 80 bux a night
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness

Looks way better online

The service was slow and only one person at the desk. Had to fill out a paper form which might be why. The first room they put us in wasnt clean the 2nd at least had clean sheets but the table had food on it the couch had a stain and the AC was leaking all over the floor all night. The arcade wasnt great and the prize machine was broken. My kids didnt even want to go down the slides or get in the pool because of how unclean the room was.
Stayed 1 night in Jun 2025