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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Exterior
Lobby
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
$66
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
8711 Plum Dr, Urbandale, IA, 50322
  • Place, IHS-Iowa Health Systems
    ‪19 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min drive‬
  • Place, Casey's Center
    ‪14 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Deluxe Studio Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 244 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 244 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Urbandale hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a business center and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Microtel Inn & Suites by Wyndham Urbandale/Des Moines is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 77 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Hotel Urbandale Des Moines
Microtel Inn Wyndham Urbandale Des Moines
Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
Microtel Inn Wyndham Urbandale/Des Moines Hotel
Microtel Inn Wyndham Urbandale/Des Moines Urbandale
Microtel Inn Wyndham Urbandale/Des Moines
Microtel Urbandale
Microtel Inn And Suites Urbandale Hotel Urbandale
Urbandale Microtel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

Microtel Inn & Suites by Wyndham Urbandale/Des Moines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Porshia

Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

We stayed one night on our way to Branson Missouri. Everything was fine with the room. The woman at the front desk was very nice. Breakfast was mostly pastries. There was one waffle maker there, but the line was quite extensive with kids waiting, so we did not use that.
Stayed 1 night in Aug 2025

2/10 Terrible

Jay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

15-minutes before arriving at the hotel, they called to say the handicapped room I reserved was unavailable. I could not understand much after that as I was driving. Told them I’d come there and discuss. Upon arrival was told the room type I requested was no longer available. They said they’d give me a different type room but I told them that since both my wife and I are disabled we require a handicap room. They said no other option available and no other rooms available. I requested they contact a sister property to see if any other rooms were available. Desk clerk refused. I then requested my money be refunded. Again he refused. At this time he was becoming belligerent. After arguing with him for over 45-minutes and demanding he call his manager, his manager told him to give us a room. Miraculously, a handicapped room in a supposedly full hotel became available. We stayed reluctantly, but I can tell you I will never stay with property again, nor this chain ever again. If this is how they treat their customers in this day and time, I suggest no one else ever do business with them either. Really poor experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've enjoyed my stay,it's been very convenient, and easy to commute for my business responsibilities
Stayed 1 night in Aug 2025

10/10 Excellent

Trent, Ackworth

Stayed 1 night in Aug 2025

6/10 Okay

Bryce

Traveled with family
Liked: Cleanliness, staff & service
Everything was fine. We had a quick overnight stay and hit the road early. For the price, quality of breakfast and room cleanliness it was your typical value hotel. It provided what we needed. The room was a bit humid, however
Stayed 1 night in Aug 2025

10/10 Excellent

Samual

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Microtel Urbandale

Quick check in....quiet rooms...good breakfast options
Stayed 7 nights in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Siyu

Stayed 1 night in Aug 2025

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Traci

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No caffeine coffee in the morning. Broken down vehicles with flat tire in parking lot. Mowed around all summer. Trailers with junk on the property. This is a brand new area and this made Microtel look trashy
Stayed 3 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Linens were filthy
Stayed 2 nights in Aug 2025

6/10 Okay

Jordan

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
the room smelt really musty and dated. the staff was not polite about a billing discrepancy. overall in a safe area though.
Stayed 2 nights in Aug 2025

8/10 Good

Don

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Willie

Stayed 1 night in Aug 2025

6/10 Okay

Coady

Close to food and gas station
Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was OK, the room had a weird smell but otherwise it was ok. I’ve stayed in better Marriott hotels for the same price.
Stayed 1 night in Aug 2025

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, and clean,with dining outside available nearby.Conveniently close to my business area,and the suite was excellent
Stayed 1 night in Aug 2025

4/10 Poor

Catherine

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The breakfast they provided was terrible. Food was cold and not much of a selection. There didn't seem to be any staff maintaining the food during the time it was being served. Also, there was no decaf coffee being served.
Stayed 6 nights in Jul 2025

4/10 Poor

Jared

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Juanita

Liked: Staff & service
Bed was great. Just needs fine tuning of facility and room.
Stayed 1 night in Jul 2025