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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Indoor pool
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
$151
includes taxes & fees
Aug 18 - Aug 19

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Iowa Events Center
    ‪5 min walk‬
  • Casey's Center
    ‪10 min walk‬
  • Drake University
    ‪2 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(31 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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4.4 out of 5, Excellent, (1003)
$132 nightly
The price is $132 total
includes taxes & fees
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About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel in Downtown Des Moines
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 8999 square feet (836 square meters) include conference space. This Des Moines hotel also offers a library, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times.

Holiday Inn Downtown - Mercy Area by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1008 reviews
Rating 8 - Good. 313 out of 1008 reviews
Rating 6 - Okay. 155 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 53 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Quiana

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Robb, Plainfield

Stayed 1 night in May 2025

8/10 Good

Beth

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Van from airport broke down, restaurant staff unfriendly and food greasy, parking lot demolished, bar hours inconsistent, staff listless.
Stayed 2 nights in May 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chad A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that there’s free parking for property that is basically downtown. Not the greatest though that it was across the street from the hotel at the college. View from the room was wonderful. Also it is perfect for going to events at Wells Fargo Arena.
Stayed 1 night in May 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Clean, close to down town.
Stayed 2 nights in May 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service
Check-in was easy, property is definitely showing its age though. Being near the hospital some noise should obviously be expected but between that and the freeway just below there's plenty of outside noise even on the 7th floor facing east
Stayed 2 nights in May 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Average at best

It was okay. Overpriced for what the room was. Very crowded, and not updated at all. Bed creaked every time we sat down. Little holes and Knicks in the ceiling. Window wouldn’t close all the way and was very loud with traffic. Glad it was just a one night stay
Stayed 1 night in May 2025

10/10 Excellent

Beth, Palmer

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay. To bad it won't be a hotel forever since it got bought out.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Old rooms,old carpet & drapes etc....will not stay there again because it was too expensive for the quality. Ice machine on our floor didn't work.
Stayed 1 night in Apr 2025

8/10 Good

Fan

Stayed 2 nights in Apr 2025

4/10 Poor

Courtney

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall was clean and an easy/simple stay. The beds, however, are absolutely terrible. The springs or frame are uneven and you dip to one side, very uncomfortable and definitely need replaced. I won’t stay here again simply due to the beds. The bathroom is clean but small, and when you shower the whole floor gets wet. Lastly, the parking lot was closed which was more of an inconvenient surprise than anything and would have been nice to know ahead of time, but at least they had signs up and easy directions to their temporary parking lot that was right across the street.
Stayed 1 night in Apr 2025

4/10 Poor

Danielle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was no parking lot! You needed to park across the way at the hospital! Not good for loading and unloading your vehicle. Also, went to get a drink at and the bartender was rude. The only good thing was their shuttle driver Max!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Deana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff pleasent, pool area had ants and not a safe area for kids, parking was horrible with the construction, and the air conditioning in the room wouldnt work properly. Clean room, working tv, noisey from highway.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the thing that was weird for me was they couldn't give a receipt for my stay or the charges to my room i made. Otherwise the night staff was awesome, very helpful. The girl during the day was less helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Nicholas

Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You have to Park across the street, in a satellite lot, have to cross a busy street, and then walk across what used to be the hotel parking lot. The cooling unit was not working properly, so the room was warm. The noise in the hallway was obnoxious. The kicker was NO hot water to the room, tried to call the front desk 3 times and no answer. Finally discovered the plumbing to the sink and bathtub was backwards, hot turned on the cold and cold turns on the hot. While leaving complained to the front desk and was told “okay”.
Stayed 1 night in Apr 2025

6/10 Okay

Maura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, room comfort

Lots of rooms but rooms need an updating!

Stayed 1 night in Apr 2025