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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 12 - Dec 13

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Holiday Inn Downtown - Mercy Area, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Downtown - Mercy Area, an IHG Hotel is a smoke-free property.

  • Library
  • Picnic area
  • Express check-in
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 836
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 9000
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 251
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: USD 10.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Debit cards not accepted

Shield between guests and staff in main contact areas

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is not required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Holiday Inn Downtown Mercy Area
  • Holiday Inn Mercy
  • Holiday Inn Mercy Hotel
  • Holiday Inn Mercy Hotel Downtown Area
  • Holiday Inn Downtown Mercy Area Hotel Des Moines
  • Holiday Inn Downtown Mercy Area Hotel
  • Holiday Inn Downtown Mercy Area Des Moines

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