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Embassy Suites Hotel Des Moines Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Des Moines Downtown

Exterior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Reception
Fridge, microwave, coffee/tea maker
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Room service

Explore the area

Map
101 E Locust St, Des Moines, IA, 50309
  • Iowa Events Center
    ‪10 min walk‬
  • Wells Fargo Arena
    ‪11 min walk‬
  • Principal Park
    ‪12 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

37-inch LCD TV with satellite channels, Smart TV, Netflix

Basic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 540 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Corner

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 541 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(13 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 543 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.0 out of 10
Very good
(5 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

7.2 out of 10
Good
(5 reviews)
  • 540 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(9 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, View

9.6 out of 10
Exceptional
(16 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Custom)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Custom)

  • 540 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Staybridge Suites Des Moines Downtown by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.7 out of 5, Exceptional, (1007)
$201 nightly
The price is $201 total
includes taxes & fees
Staybridge Suites Des Moines Downtown by IHG

About this property

Embassy Suites Hotel Des Moines Downtown

3.5-star hotel in Downtown Des Moines
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites Hotel Des Moines Downtown offers 234 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Des Moines hotel provides wireless Internet access for a surcharge. 37-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites Hotel Des Moines Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This Des Moines hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites Hotel Des Moines Downtown is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Liberty's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Liberty's

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Des Moines
Embassy Suites Hotel Moines Downtown
Embassy Suites Moines Downtown
Des Moines Embassy Suites
Embassy Suites Des Moines
Embassy Suites Hotel Des Moines Downtown Iowa
Embassy Suites Hotel Des Moines Downtown Hotel
Embassy Suites Hotel Des Moines Downtown Des Moines
Embassy Suites Hotel Des Moines Downtown Hotel Des Moines

Embassy Suites Hotel Des Moines Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 554 out of 1114 reviews
Rating 8 - Good. 242 out of 1114 reviews
Rating 6 - Okay. 140 out of 1114 reviews
Rating 4 - Poor. 116 out of 1114 reviews
Rating 2 - Terrible. 62 out of 1114 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles R Vaughn

Stayed 3 nights in Mar 2025

6/10 Okay

Jaclynn

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
King Suite- bedroom area did not cool. Called maintenance for this another other issues. They never came. Room never cooled.
Stayed 1 night in Mar 2025

6/10 Okay

Glen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are so personable and friendly! Parking here is $25, but the parking garage across the street is $10. The happy hour they have is so fun and has great snacks and drinks! Pool is a good size too. Rooms are very spacious with a pretty comfy bed!
Stayed 1 night in Mar 2025

8/10 Good

Delores

Traveled with family
Liked: Amenities
Parking a bit of a problem - we survived.
Stayed 1 night in Mar 2025

8/10 Good

Breea

Traveled with family
Disliked: Cleanliness

Nice location, accommodations just ok

This hotel is in a great area of Des Moines with access to so many restaurants and bars just a quick walk away. We have stayed here several times and will probably continue to but it is desperately in need of an update. Also whoever cleans this place doesn’t do a good job at all. Every single corner of edge is dusty, dirty, full of crumbs. The walls are never wiped down at the edges, the corners of the bathroom floors and shower/tubs are not clean at all. We use the pull out bed and when we pulled cushions off the couch were pretty gross. I also hate that they only provide double beds. This is a personal preference but it really makes our nights less comfortable. Bar is decent for a quick drink in the evenings.Breakfast is the best hotel breakfast simply because of the made to order omelettes. Overall it’s an ok spot, I wouldn’t a premium for it though as it wouldn’t be worth it at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Amenities
...
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Would recommend staying here 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to check in on us, make sure we were enjoying our stay and to engage with our children.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Many other hotels in the area to stay at next time

Property is very dated. Lots of sub par decorations, dirty tile, phones with no cords, old sagging beds, non-working water features. Staff was great. It was an ok experience, but, expected more from this brand.
Stayed 2 nights in Mar 2025

6/10 Okay

Renee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor was very dirty and looked like it hadn’t been scrubbed in the corners for long time. Room seemed outdated and older but nice location.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip for concert, bonus paddy’s parade

Our stay was wonderful and met the standard of what we know as embassy suites. Hats off to Richard who was so friendly and thoughtful. We enjoyed talking with him. We saw him often enough he showed actual interest in our trip. Nice talking with you! Thank you embassy
Stayed 3 nights in Mar 2025

6/10 Okay

Sadie

Disliked: Cleanliness, property conditions & facilities
We stayed here 5 years ago and had an excellent experience. They have not updated anything since then. The porcelain on the tub was worn off, the odor in the pool area was so foul it was hard to enjoy swimming, the “appetizers” were crackers, chips/salsa, cheese cubes and fruit and the plates to get food were not clean. There was no staff around to ask for clean plates. The rooms are dated and not consistent with other hotels at this price/reputation. I was incredibly disappointed and wish we would have stayed somewhere newer rather than thinking we would have the same experience we had in the past here. There is construction directly around the property. Not the hotels fault, just FYI to future hotel guests.
Stayed 1 night in Mar 2025

8/10 Good

marcia

Stayed 1 night in Mar 2025

2/10 Terrible

Rhonda

Nightmare booking

Worst experience ever attempting to book a hotel. I put in an online booking through Hotels.com. I discovered I had entered some incorrect dates. I called Hotels.com and they told me I should contact the Hotel to fix it. I called the Hotel and the girl I spoke to said, "No problem, we'll take care of it". I thanked her profusely. The next day I received an email listing my stay incorrectly. I called the Hotel back and discovered only one room had been updated, the other had been canceled and I was charged for a no-show! A rude woman claiming to be working at the front desk (that I could barely understand) belittled me and argued with me. I was so frustrated with her, that I asked to speak to her manager and she left and then returned, pretending to be management. By then I was so upset, I raised my voice and she began yelling at me! I ended up canceling both bookings and I will never stay at this hotel again. Pleased I found a new place in time for my event.
Stayed 2 nights in Mar 2025

8/10 Good

Harmon

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was a collection of disappointments. Check in was chaotic, but I understand they were busy. Our room was less than clean. We found a USED air filter tucked behind the TV. We were looking behind the TV because the TV was not working and we were trying to determine if it was plugged in. It was, we just had 6 channels to choose from. We then tried to call down to get some blankets sent up because the bed were SUPER small and we needed to use the pull out. We quickly realized the phone did not work. At all. We then tried the QR code next to the phone that is supposed to be used for service. We requested the blankets and waited. After 45 minutes, we went down to the front desk and were told they would send some up. We waited another 45 minutes and nothing. They never showed up. We found random garbage in the dresser drawers and behind the pull out. I really wish we had not even tried to use the pull out. And do not get me started on the thermostat/air conditioning/heater. There seem to be two options, tropic or frigid. And the hotel does not have a stairwell that can be used for bypassing the elevator. We thought it was just us not finding the correct stairwell, but no, the front desk confirmed. You are stuck using the elevator. Which is fine when the hotel is not overrun.
Stayed 1 night in Mar 2025

6/10 Okay

Wendi

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The temperature of the room was a bit warm and we couldn't get it lower, so we didn't sleep well. Also we were disappointed to find that the shampoo and conditioner bottles in the shower were empty. Also the pool water didn't smell great and made our swimming suits stink which made the room stink.
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025