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Comfort Inn & Suites West Des Moines

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Indoor pool
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
$100
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, Des Moines Golf & Country Club
    ‪14 min walk‬
  • Place, UnityPoint Health - Methodist West Hospital
    ‪17 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites West Des Moines

West Des Moines hotel close to Jordan Creek Town Center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites West Des Moines features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 888 square feet (82 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites West Des Moines is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 568 reviews
Rating 8 - Good. 155 out of 568 reviews
Rating 6 - Okay. 46 out of 568 reviews
Rating 4 - Poor. 13 out of 568 reviews
Rating 2 - Terrible. 16 out of 568 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, especially good job on the breakfast.
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had issues at check in where our reservation would not take into the system which caused a delay Then We found out that the keys were not coded properly and we couldn't get into our room we had to go back up to the front desk which was a little distressing after an 11 hour drive. We Got settled into our room and found the TV did not work so we were located to a different room on a different floor. Not the type of visit i had envisioned.
Stayed 1 night in Aug 2025

6/10 Okay

Marjorie

Traveled with family and small children
Liked: Amenities
It was just ok. We rented 2 rooms for 1 night. Ours was good my son's room had something that looked like dried blood on the AC unit. Breakfast was very good. When we checked out the guy at the counter was kind of rude when we asked for a receipt. He said he could not give us one because we used expedia and I had to get receipt from them. No ice in ice machine and no hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite there being the state fair in town, the rate were reasonable. Very nice staff and clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good, but a couple of things were broken in our room. The price was VERY high because it was state fair weekend, which I thought was less than ideal because this property was 25 mins. away from the fairgrounds.
Stayed 1 night in Aug 2025

6/10 Okay

Travis

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel experience was good from beginning to end. The staff was very friendly. The air conditioning was turned on when we got into the room after a long day at the fair, the room was clean. Breakfast was good…all in a great place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF HELPFUL WIYH RESEVATIOON QUESTIONS
Stayed 4 nights in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they clean the room daily like the old times.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Bed was great and room spacious. Clean. Better coffee at this location than other Comfort Inns. Scrambled eggs way too salty. Same with sausage. Need more healthy eating breakfast. Whole fruit good. Although really enjoy the waffles.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Janel

Stayed 1 night in Jul 2025

8/10 Good

Ted

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice breakfast. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

My stay was very good. Excellent location with easy access to the interstate. Very safe neighborhood made it convenient to walk, run or bike.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very nice. Very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a handicapped room and loved the big shower without having to climb in a bathtub. We travelled in a truck with trailer and found there was ample parking. The breakfast was excellent with the attendant making sure everything was fresh, with plenty of eggs, bacon, sausage and waffles.
Stayed 1 night in Jul 2025