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Comfort Inn & Suites West Des Moines

2.5 star property

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Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Indoor pool
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$105
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Living History Farms
    ‪5 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, 1,000 reviews
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About this property

Comfort Inn & Suites West Des Moines

West Des Moines hotel close to Jordan Creek Town Center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites West Des Moines features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 888 square feet (82 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites West Des Moines is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 520 reviews
Rating 8 - Good. 143 out of 520 reviews
Rating 6 - Okay. 41 out of 520 reviews
Rating 4 - Poor. 11 out of 520 reviews
Rating 2 - Terrible. 16 out of 520 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

craig

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really enjoyed my stay.

Stayed 1 night in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right off I90

Close to I90, but street divider made things a little tricky but not a deal breaker. Bed was not very comfortable. Breakfast was very good. Girls soccer teams were there and the lunchroom was very busy. The lady that was in charge did a GREAT job. Everything was always full of scrambled eggs, sausage (links and patties) biscuits and gravy. Outstanding job on her part.
Stayed 1 night in May 2025

8/10 Good

Manndi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff was very friendly and helpful. The breakfast and dining area were good. The sofa bed was very dirty underneath and on the mattress. The thermostat was not adjustable. It was set on 70. I lowered it to 59 and the temperature never changed.
Stayed 1 night in May 2025

10/10 Excellent

patrick

Stayed 1 night in Apr 2025

10/10 Excellent

Jenniferth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfort
Stayed 1 night in Apr 2025

6/10 Okay

robert

Liked: Cleanliness, staff & service
Ran shower for over 15 minutes, no hot water. Sink water was lukewarm at best.
Stayed 1 night in Apr 2025

8/10 Good

Tony D

Stayed 1 night in Jan 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This well-kept hotel is located near shopping, restaurants, & freeways. Staff was friendly & helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Joann

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Older hotel, needs updating

Good location, but the property needs updating. On our first day as we had breakfast, we listened to 2 different guests checking out who had problems with their rooms. In our room, the toilet ran constantly unless you jiggled the handle, and the room smelled musty. Despite most hotels cleaning every day nowadays, this hotel still only cleans every 3 days. The main problem was the other guests - the hotel seems to cater to kids sporting trips, so on our Friday evening, we got to listen to a boys lacross team run yelling up and down the hallways and jump around in their rooms until after midnight. The front desk tried to quiet them down, but weren't successful and had no solution except to move us. Saturday night was nearly as bad. Yay for earplugs... Would not stay at this property again.Definitely would not recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and reasonable rates
Stayed 1 night in Apr 2025

2/10 Terrible

Tracy, Kansas City

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was told had hot tub. It does not.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

8/10 Good

Warren

Stayed 1 night in Mar 2025

8/10 Good

Shakira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located, Clean, and great overall

Clean, well kept, conveniently located with good service. Stayed for a few nights and enjoyed it overall. Two complaints, that aren’t huge, but would’ve made the stay excellent. First, water pressure could use some improvement. Second, when calling the front desk (later in the evening) to ask for bedding for the pull out, he wasn’t helpful at all. Just said they are out and wanted me off the phone. No attempt to help at all. Which was odd given the level of service we otherwise received had been great.
Stayed 3 nights in Feb 2025