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Best Western Plus Altoona Inn

2.5 star property

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Photo gallery for Best Western Plus Altoona Inn

Lobby
Reception
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included
$78
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
300 34th Avenue NW, Altoona, IA, 50009
  • Place, Adventureland
    ‪6 min walk‬
  • Place, Outlets of Des Moines
    ‪10 min walk‬
  • Place, Prairie Meadows Racetrack and Casino
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Altoona Inn

Altoona hotel close to Adventureland
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Best Western Plus Altoona Inn offers 85 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Altoona Inn features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Altoona Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Altoona BEST WESTERN
Altoona Inn
BEST WESTERN Altoona
BEST WESTERN Altoona Inn
BEST WESTERN PLUS Altoona
BEST WESTERN PLUS Altoona Inn
Best Western Altoona Hotel Altoona
BEST WESTERN PLUS Altoona Inn Iowa
Best Western Altoona Hotel
Best Plus Altoona Altoona
Best Western Plus Altoona Inn Hotel
Best Western Plus Altoona Inn Altoona
Best Western Plus Altoona Inn Hotel Altoona

Reviews

Best Western Plus Altoona Inn Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 240 out of 688 reviews
Rating 8 - Good. 244 out of 688 reviews
Rating 6 - Okay. 109 out of 688 reviews
Rating 4 - Poor. 65 out of 688 reviews
Rating 2 - Terrible. 30 out of 688 reviews

Reviews

6/10 Okay

Gina

Traveled with family
The pool was filthy. Kids smelled like feet & we made them get out immediately. Manager was great tho. Other staff seemed not so caring.
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all cost. While the overall stay met what's expected for a 2-3 star hotel, the overall service was horrible. Booked through Expedia which was smooth. When checking in, was asked for a credit card to cover possible incidentals. This is typical and expected. Had a reasonable stay, checked-in and out on time and didn't incur any expenses. However, the $200 deposit was charged anyway. Called the hotel to resolve the situation and was transferred to the "Owner". This had to be the rudest person I've spoken with in years. I've read other reviews saying this about this person as well. This is one phone call I wish I would have recorded. He was very aggressive and argumentative. Consistently spoke over me and overall treated me with distain. When I asked him his name, all he would say is "Front Desk". He would not even share his name or acknowledge he was the owner. He said they didn't see a charge from the hotel to my credit card. When I tried to say the charge from the hotel had already been posted to my account, he cut me off and said there is no charge. While they are attempting to apply credit, we'll see what happens. If the credit comes through, great, but I've never treated with such distain from a business in my life Overall, you have many hotel options in this area. I stayed here because other members of my family stayed here. Will never do it again and I recommend you find another place to stay besides the Best Western in Altoona, IA.
Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great except we had someone from the hotel walk into our room at 3 am.
Stayed 3 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

April

Traveled with family
Disliked: Staff & service, amenities
Customer service was not very good. area outside (outdoors) was not kept up.
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was ok. They didn’t have towels or washcloths when we went to get fresh ones on the second day, room ran out of toilet paper and after waiting at the desk for 5 minutes with nobody responding I gave up and used the tissues. Requested a late check out and at 11am housekeeping was knocking on the door and didn’t speak any English to tell them, we had to use a translator app. Also was charged double for my stay and I am working on fixing it. Not sure if it was Expedia mistake or the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Sleep

Room was comfy - bed was great - breakfast was good
Stayed 2 nights in Jul 2025

4/10 Poor

Danielle

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for two nights in the jacuzzi king bed suite. The jacuzzi didn’t work, we notified the morning staff that next morning and were told we’d be properly compensated or that it’d be fixed. No one did either, the whole reason for booking the jacuzzi suite that costs substantially more was for the jacuzzi to work. Unfortunately we left this morning at 10 am and the manager of the hotel still hasn’t attempted to make this right. Your replies everything in this life, unfortunately in this situation is integrity for the hotel and it’s management. I don’t recommend staying here at this time at all.
Stayed 2 nights in Jul 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness
Faucet in the tub was broken and sprayed water everywhere. Otherwise an okay stay. I did appreciate the coffee machine!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeanetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Karl, Tucson

Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Consuelo

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and Rhonda made check-in very easy
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Just a night stay

The Mirror had filled off the wall so I just leaned it against the wall. The tub didn’t drain very well. Seems for the money spent that it would have been a bit better
Stayed 1 night in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was great to have a cordial welcome after hours of driving from Denver!
Stayed 1 night in Jun 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

don

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was the nicest of our trip experience, just to hv it's Appreciated!! Coffee, Hot Coco was the Best!! Really Cool pancake machine Awesome, Kids got too hv as Many bowls of cold cereal they Enjoyed 😉 Juices station how Cool is That!! Awesome Biscuits and Gravy, Soft Fluffy Eggs Yum, We are Grateful for The Great Options and Choices in Breakfast, We're All very content for our day ahead!! Room was Quite a good nights rest!!
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly. Right across the street from Adventureland - ideal. Highly recommend this property.
Stayed 1 night in Jun 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
They had some issues out of their control and they handled them very well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lester

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall nice property for the money
Stayed 2 nights in Jun 2025