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No major complaints. 2nd stay here. No amenities, elevator was not working for the duration of our stay. Location is great and convenient. We will be back.

Our stay fell far below expectations for an all-inclusive resort. Most restaurants were closed, food options were extremely limited, and the concierge was unable to secure a required restaurant reservation. Service was inconsistent, and liquor availability varied by location. Housekeeping was a recurring problem. We waited approximately three hours for towels, had to retrieve toilet paper ourselves, and experienced inconsistent room cleaning despite being told there was a $25 cleaning fee. Our original room had a nonfunctioning TV, phone, and toilet, requiring us to move to another room with a broken toilet seat and unpleasant-smelling furniture. The floors and sheets were wet every night due to condensation, and I experienced severe allergy symptoms. Room service never arrived, yet we were charged a $25 fee for an order that was handed to us at the door. We contacted management and made multiple attempts to resolve these issues, but our concerns remain unresolved. These problems occurred throughout our stay, not just one night. The experience did not justify the cost, and we will never return.

Our stay at Blue Monkey was incredible from start to finish. The property is beautiful, but what truly sets it apart is the people. Every employee we encountered was kind, friendly, attentive, and genuinely committed to making sure we were well taken care of. You can feel that the entire team truly cares about the guest experience. The rooms were beautifully appointed, with extremely comfortable beds, an amazing shower, and top-notch toiletries. Everything felt thoughtful and luxurious without being stuffy. The food was also delicious—every meal we had was fantastic. The spa was another highlight. The services were amazing, and the experience was incredibly relaxing. A huge thank you to Danika at the spa, who was wonderful and made the experience even better. So many people deserve recognition. Brian, the General Manager, is incredibly personable and goes above and beyond to ensure every guest has a top-notch stay. Lucas at the beach was wonderful and attentive, Tia/astrid at the front desk werekind and helpful, and the entire team at Amare made every dining experience feel special. The exceptional service made this stay truly memorable. Every employee seemed to notice what we needed before we even had to ask. That kind of genuine hospitality is hard to find.Blue Monkey is beautiful, the accommodations are exceptional, and the food and spa are fantastic—but it’s the people who truly make this place special. We had an amazing stay and would absolutely return. Highly recommend!

The room was extremely clean on arrival and always cleaned on a daily basis when we left for the day, the staff was very friendly and informative, the breakfast was soo delicious, the pool and view from our room was to die for but all in all the atmosphere was very peaceful. I really enjoyed my stay at East Resort .

Bien situé, près de la plage. Nous avons pu profiter de la piscine. Inconvénient, il n'y a pas d'accessoire pour la plage tels que des chaises et parasol. Cela aurait été plaisant d'en avoir afin de ne pas avoir à en louer. Mais, dans l'ensemble tout était très bien.