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Welcomhotel By ITC Hotels Delhi-Gurugram Highway

4.0 star property

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Photo gallery for Welcomhotel By ITC Hotels Delhi-Gurugram Highway

Aerial view
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry
$124
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
Gali Number 1 Kapas Hera, Gurugram, DL, 110037
  • Place, DLF Cyber City
    ‪2 min drive‬
  • Place, DLF Phase II
    ‪2 min drive‬
  • Place, Ambience Mall
    ‪3 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Welcomhotel By ITC Hotels Delhi-Gurugram Highway

4-star Gurugram hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour fitness center, a conference center, and spa services. Housekeeping is available on request.
Welcomhotel By ITC Hotels Delhi-Gurugram Highway offers 81 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, K By Kaya Kalp. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
In addition to a full-service spa, Welcomhotel By ITC Hotels Delhi-Gurugram Highway features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 35000 square feet (3252 square meters) include a conference center. This business-friendly hotel also offers a children's pool, spa services, and multilingual staff. Complimentary valet parking is available on site.

Welcomhotel By ITC Hotels Delhi-Gurugram Highway has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Welcomhotel By ITC Hotels Delhi-Gurugram Highway has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 500 for adults and INR 500 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Welcomhotel By ITC Hotels Delhi Gurugram
Welcomhotel By ITC Hotels Delhi Gurugram Highway
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Hotel
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Gurugram
Welcomhotel By ITC Hotels Delhi-Gurugram Highway Hotel Gurugram

Reviews

Welcomhotel By ITC Hotels Delhi-Gurugram Highway Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
New hotel that still reminds you of a motel. Cannot believe this is an ITC property
Stayed 1 night in May 2025

8/10 Good

rajendra

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is very helpful and go out of the way ! Pinky was the housekeeping staff kept the room clean and made beautiful towel art. Only the approach road to the hotel is difficult to navigate and a little scary
Stayed 4 nights in Aug 2025

10/10 Excellent

Nazreen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Naina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its fairly new property. Staff and food is great. But the access to the property is a bit off the road and tricky. Lot of trucker park at night and activity around it. Overall Great..
Stayed 1 night in Jul 2025

2/10 Terrible

Supratik

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahsaas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the property. It was a last minute plan for a staycation for our Anniversary and we were confuse about which hotel to reserve as there is a few good ones in the area but I was glad, I decided to go with Welcome Home by ITC. The property was great and I have traveled all around and being from the hospitality industry myself I tend to notice the little things. The staff was very helpful especially the MOD. The check inn process was smooth and to my surprise they even send us a cake as a welcome gift for our anniversary it's the little things that take you a long way in the hospitality field. They asked us if we needed a late C/O as we had arrived pretty late to the property but my girlfriend had a flight to catch the next day so we checked out pretty early. The room was nice and clean. The surroundings are quiet especially it being close to the highway. The overall service was a 9/10 would definitely recommend them. I'm not aware if they have amenities like a spa or pool on property but if they do that would be added plus. You got me sold ITC. Next time you guys will definitely be my first pick. - Thank You!
Stayed 1 night in Jun 2025

8/10 Good

Aditya, Delhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is well-designed with clean, spacious rooms and good in-room amenities. The bathtub was particularly impressive - large, clean, and perfect for a relaxing soak. The staff was polite and tried to accommodate all requests promptly. However, the location is quite secluded, with limited transportation and dining options nearby, which can be inconvenient for guests looking to explore or dine out. Additionally, the in-room dining experience was underwhelming - the food was quite average in taste and felt overpriced for the quality offered. Overall, it’s a decent place to stay if you’re looking to relax within the property.
Stayed 1 night in Jun 2025

8/10 Good

Aditya, Delhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained with spacious rooms and all essential amenities. The pool and gym facilities are impressive, and the staff is courteous and responsive to requests. The breakfast spread offers a good variety of options and was quite enjoyable. However, there were a few inconveniences during the stay. The room key stopped working at one point, which caused some hassle. Additionally, although the room includes a bathtub, the hotel does not provide bath salts or bubble bath, which was a bit disappointing. Overall a nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Blessing

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very safe place with security. Close to the airport. Modern and clean facility with a great pool and gym. Flexible check in and check out to accommodate customer needs. Great service from reception staff. I travelled with 8 large suitcases and 4 carry ons and the room was spacious enough for our family of 4. Would highly recommend for anyone and gladly book again.
Stayed 3 nights in Jun 2025

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awesome. Staff great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dalpat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Nice staff. Great food. It’s a new hotel but it will soon be one of the best in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Vishal

Stayed 1 night in May 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasraj

Stayed 1 night in Mar 2025

8/10 Good

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

8/10 Good

Leena

Liked: Amenities
Stayed 2 nights in Mar 2025

8/10 Good

Kajal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Chandrika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were amazing.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

find another..

for a nearly new hotel, this is in pretty bad condition. Our tub didnt drain properly. Ghe shower was in the tub, and seemed designed to cause a fall. There were a bunch of other mistakes - the electric points are for round pins only, apparently they expect on guests with Indian electric appliances/ chargers, the soap dispensers in the shower are as likely to fall off as dispense soap..
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Navjot

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Vilas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hemant

Stayed 1 night in Feb 2025