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Very Disappointing Experience Unfortunately, our experience at this hotel was extremely disappointing. The customer service at the front desk was horrible. The staff member was incredibly rude, especially when my daughter was simply trying to purchase an item. His attitude was so unpleasant that he actually made my daughter cry. No guest, especially a child, should be treated that way. The breakfast was also very disappointing. The food was poor quality, and the coffee was terrible. For the price we paid, we expected much better service and a much more welcoming experience. I would not recommend this hotel based on our experience. The management really needs to address the customer service and overall guest experience.

Excellent stay! Breakfast was amazing. Staff were friendly and made you feel welcome. It felt like staying with family. Beautiful views and relaxing outdoor space. Will definitely stay again.

If I could give this hotel 10 stars I would. The staff were amazing, rooms amazing, lobby bar amazing, convenient walk to restaurants movie theater. All around great experience

Excellent hotel to stay at in downtown Atlanta area! I wouldn’t hesitate to stay again as the stay was great from check-in to check out!

Great hotel, staff is helpful, rooms are clean, breakfast buffet is excellent. I always stay here when visiting my daughter at college. Highly recommend.

It was a nice quiet stay though the property is quite outdated. Nothing a revamp wouldn't remedy.