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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Seasonal outdoor pool
Free daily buffet breakfast
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
$82
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪10 min walk‬
  • Stonebriar Centre Mall
    ‪13 min walk‬
  • Ford Center
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
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  • Parking included
4.1 out of 5, Very Good, 1,005 reviews
Hampton Inn & Suites Legacy Park-Frisco

About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Frisco hotel close to Stonebriar Centre Mall
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Frisco Legacy Park Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Reviews

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 159 out of 1002 reviews
Rating 2 - Terrible. 189 out of 1002 reviews

Reviews

2/10 Terrible

Douglas

Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Herman

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This motel is worn out, badly needs a complete renovation.
Stayed 2 nights in Jun 2025

6/10 Okay

Yoanette Gomez

Stayed 5 nights in Jun 2025

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the location. The bathtub was dirty and it was very noisy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Toni

Stayed 2 nights in Jun 2025

10/10 Excellent

PAMELA

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Quinnithia

Stayed 2 nights in May 2025

2/10 Terrible

Seth

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room looked old, the bathtub was damaged and had hair in it, room was humid feeling and had a musty smell. Bed's felt damp. Had to switch rooms and still wasn't happy.
Stayed 1 night in Jun 2025

4/10 Poor

christopher

Stayed 2 nights in Jun 2025

4/10 Poor

Roxanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, our experience at this hotel was very disappointing. Upon arrival, everything seemed fine at first glance. However, once we entered our room, things quickly went downhill. We were greeted by a large cockroach crawling on the wall, and the bathtub was visibly dirty. The staff did offer to switch our room, but unfortunately, the conditions in the new room were no better. While the staff was friendly and tried to help, the overall condition of the hotel was unacceptable. We were later informed that the property is undergoing renovations, but this important detail was never disclosed prior to booking. Photos are attached to provide a clearer picture of our experience
Close up of the unwanted guest (Roach)
My initial view of the roach
Dirty tub
Door hinge in bathroom
Stayed 2 nights in Jun 2025

6/10 Okay

Tammie

Business traveler
The staff were friendly and professional. The location was good. The room were a good size. The walls were thin. The bath needed upgrading due to peeling and drainage. The breakfast was ok. No waffles or pancakes
Stayed 2 nights in May 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

6/10 Okay

Reynalda

Traveled with family
Liked: Cleanliness
Loved the area
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean had no issues with my stay
Stayed 1 night in May 2025

2/10 Terrible

Kim

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under refurbishment
Stayed 11 nights in May 2025

6/10 Okay

Vanessa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Didn’t know the hotel was under construction until I arrived.
Stayed 2 nights in May 2025

6/10 Okay

Rudolph

The rooms inside are very nice and clean. Apart from the rooms, the hotel is dirty on the outside. The elevator dirty. They need to clean it. The TV does not have internet. So you can’t watch Netflix or watch YouTube on the Smart TV. I was super disappointed. I called, but the customer service wasn’t honest in their response. They told me it was something they are working on. But when I spoke with other people in other rooms, they too expressed the same frustration. My disappointment was relieved by the kind words of Stanley, the only receptionist who was kind in his response.
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Rooms need upkeep for sure

Our room was damp. Walking on the hard floor, you’d literally slip down from the condensation. We tried another room and it was exactly the same. You could see daylight all around the AC unit, I assume letting in 95° air while running 70° AC was the cause of the issue. Bathtub was super stained and didn’t drain well. Beds were clean and comfy and the staff was friendly. Definitely needed some upkeep! The breakfast was good!
Stayed 2 nights in May 2025

10/10 Excellent

Layne

Stayed 2 nights in May 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Saw a rat outside hotel walking to check in. Hotel was in tough shape. Looked old and beat up. Staff was friendly and helpful. Rooms were clean. Television didn’t work.
Stayed 3 nights in May 2025

2/10 Terrible

Pradnya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended for a stay

Property was going under renovation. First room the washroom door wasn’t getting locked. Second rooms main door had lock issues. All debris on the floors and inside the lift.
Stayed 1 night in May 2025

8/10 Good

Lyn

Disliked: Cleanliness, amenities
Shower need to fixed, bedding is little bit dirty. Bathroom 2/5 . Thanks
Stayed 1 night in May 2025

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. Greeted me each time I passed them either on the hall or at the desk. I will definitely be returning
Stayed 2 nights in May 2025