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Hotel El Conquistador

4.0 star property

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Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
International cuisine
Room amenity
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$106
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Alejandro Serrano Aguilar Stadium
    ‪15 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Ensuite

Family Room, Ensuite | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel El Conquistador

4-star hotel in Downtown Cuenca
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Hotel El Conquistador offers 42 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 118 square feet (11 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hotel El Conquistador is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Three Ships - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Three Ships

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 118 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per night (820 ft away)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Hotel El Conquistador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 137 reviews
Rating 8 - Good. 42 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 9 out of 137 reviews
Rating 2 - Terrible. 13 out of 137 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pilar Natividad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy! Everything was hood. Good service. Nice place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Luisa

Stayed 3 nights in Sep 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador.
Stayed 4 nights in Aug 2025

8/10 Good

LOPEZ

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Delia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super excited
Stayed 2 nights in Jul 2025

4/10 Poor

Ivan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the location is great, the hotel needs attention. I am not sure if the staff are overworked but they were nice some days and some others no so much. The offer a safety box in the room but there was nothing secure about it, anybody can easily walk away with the whole thing. I would not stay again.
Loose mirror in the bathroom
Broken and empty soap and shampoo dispenser
The so call breakfast buffet was limited
Limited “breakfast buffet”
Stayed 5 nights in Jun 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Nasif, PURVIS

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
They need to have a fan and a ac in the rooms please
Stayed 1 night in Apr 2025

10/10 Excellent

RODOLFO JACOME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic district
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best
Stayed 5 nights in Mar 2024

10/10 Excellent

Margot

Stayed 1 night in Mar 2024

8/10 Good

Linda

Stayed 1 night in Sep 2023

6/10 Okay

Sachin Kumar

Stayed 2 nights in Aug 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-priced hotel

My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

MARY ANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
Stayed 1 night in Apr 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Lissette

Traveled with partner
Disliked: Staff & service
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed

10/10 Excellent

FABIAN, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommended!!
Stayed 3 nights in Feb 2022

4/10 Poor

PCV, Miami

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I paid over a $100 per night during the city festivities. Completely overpriced. The hotel is older, the hallway carpets should be replaced. The rooms were clean and the mattress was good, but I was a bit sad with the overall experience. The hotel needs an urgent renovation.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with good service, nice breakfast and helpful employees. Safe neighborhood.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Instalaciones viejas, mala relación precio/servicio.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018