Self parking, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Gran Colombia offers 12 accommodations with complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This Cuenca hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).
Hotel Gran Colombia has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Secured self parking on site (USD 3 per night)
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
Coffee and tea in common areas
Free daily manager's reception
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 on-site accessible parking spaces
Front entrance ramp
Low-height door lock
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
Banquet hall
Communal living room
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
More
Iron/ironing board on request
Laptop workspace
Policies
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Secured self parking fee: USD 3 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Hotel Gran Colombia Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a fraudulent place. When I got there they said they had no connection to hotels.com and that the old owners were receiving the booking fees. This has never happened to me before. Hopefully this will be a useful message.
Todo ok, pudieron resolver bien cualquier situación adicional. Gracias
Othmar
Stayed 5 nights in Aug 2026
Verified review
2/10 Terrible
Danny Daniel
Aug 10, 2026
Disliked: Staff & service
Pues primero la reservacion no estaba al valor en la q salia en la aplicación, la habitación sonaba mucho el piso al caminar también sali del hotel a caminar por la noche y al regresar no habia quien nos apertura la puerta en la recepción, adicional cuando baje por el desayuno a las 8 y 45 me supieron decir q el hotel solo servía el desayuno hasta las 8 y 30 de la mañana pues para mi fue una pésima experiencia en el hotel por eso decidí retirarme al siguiente día