Puralã - Wool Valley Hotel & SPA

4.0 star property

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Photo gallery for Puralã - Wool Valley Hotel & SPA

Fireplace
Buffet
Indoor pool, outdoor pool
Minibar, in-room safe, desk, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
$106
includes taxes & fees
Jan 20 - Jan 21

Explore the area

View in a map
Acesso À Variante - Serra Da Estrela, Covilhã, 6201-909
  • Place, University of Beira Interior
    ‪2 min drive‬
  • Place, Praca do Municipio
    ‪3 min drive‬
  • Place, Igreja de Santa Maria
    ‪3 min drive‬

Room options

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Puralã - Wool Valley Hotel & SPA

4-star Covilhã hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Puralã - Wool Valley Hotel & SPA offers 100 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Natura Club Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Puralã - Wool Valley Hotel & SPA features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Puralã - Wool Valley Hotel & SPA has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Restaurante Piornos - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 5 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Piornos

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 421

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Puralã Wool Valley Hotel Covilha
Turismo da Covilha
Puralã Wool Valley Hotel
Puralã Wool Valley Covilha
Puralã Wool Valley
Puralã Wool Valley Hotel SPA
Purala Wool Valley & Covilha
Puralã Wool Valley Hotel SPA
Puralã - Wool Valley Hotel & SPA Hotel
Puralã - Wool Valley Hotel & SPA Covilhã
Puralã - Wool Valley Hotel & SPA Hotel Covilhã

Puralã - Wool Valley Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 155 reviews
Rating 8 - Good. 38 out of 155 reviews
Rating 6 - Okay. 9 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nick

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.
Stayed 2 nights in Sep 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Decio, Palmas

Stayed 2 nights in Sep 2025

10/10 Excellent

Bernard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean rooms with helpful staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Lenise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dont expect perfection

No printed bar menu said the staff because of their devotion to eco matters. I found one on the bar but was not allowed to take it away. We did not eat there that evening.
Stayed 1 night in Jun 2025

10/10 Excellent

Damien

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service - a truly relaxing atmosphere - Great food.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As a Stop on the way home……..

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.
Stayed 1 night in Apr 2025

10/10 Excellent

Monika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outside the city center but close to the University Medical Center
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and starts at a good time.
Stayed 1 night in Oct 2024

8/10 Good

Damiao

Liked: Cleanliness, property conditions & facilities
We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 4 nights in Jun 2024

10/10 Excellent

Brent

Stayed 4 nights in Jun 2024

8/10 Good

Evgeny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dylan Owen

Stayed 4 nights in Apr 2024

10/10 Excellent

Amiram

Stayed 1 night in Apr 2024

4/10 Poor

Lawrence

Traveled with family
Disliked: Staff & service, amenities
Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Livia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscina aquecida em temperatura agradavel. Quarto limpo e aconchegante. Pequeno almoço muito bom.
Stayed 2 nights in Nov 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Traveled with group

Great value luxury

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.
Stayed 1 night in Apr 2023