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Get an overview of this hotel
3.5-star Courtenay hotel with outdoor pool

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

Location

Situated on the riverwalk, this spa hotel is 2.8 mi (4.5 km) from Crown Isle Resort and Golf Community and within 6 mi (10 km) of Blue Moon Winery and Comox Golf Club. Filberg Heritage Lodge and Park and Vancouver Island Visitor Centre are also within 6 mi (10 km).

Hotel Features

An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, a business center, and concierge services are onsite.

Room Amenities

All 79 rooms boast fireplaces and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, microwaves, and separate bathtubs and showers.

Languages Spoken

  • Hindi

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 2 percent of room rate

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 20 per accommodation, per night
  • 2 per room
  • Food and water bowls are available

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • House Village
  • Old House Hotel
  • Old House Village
  • Old House Village Courtenay
  • Old House Village Hotel
  • Old House Village Hotel Courtenay
  • Old Village Hotel
  • Old Village House
  • Village Old House
  • Old House Village Hotel And Spa
  • Old House Hotel Courtenay
  • Old House Courtenay
  • The Old House & Spa Courtenay
  • The Old House Hotel & Spa Hotel
  • The Old House Hotel & Spa Courtenay
  • The Old House Hotel & Spa Hotel Courtenay

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

The Old House Hotel & Spa features 2 spa tubs, an outdoor pool, and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a business center. Event facilities measure 1150 square feet (107 square meters). This eco-friendly hotel also offers spa services, barbecue grills, and a garden.

The Old House Hotel & Spa has designated areas for smoking.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Water dispenser
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Free wired Internet
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 107
  • Spa services on site
  • Number of meeting rooms - 2
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference space size (feet) - 1150
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 79
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Room Amenities

The Old House Hotel & Spa offers 79 air-conditioned accommodations with fireplaces and safes. 32-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Courtenay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Desk
  • Microwave
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Towels provided
  • Linens provided
  • Toaster
  • Number of bathrooms - 1
  • Electrical adapters/chargers

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

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