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Crown Isle Resort and Golf Community

4.0 star property

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Photo gallery for Crown Isle Resort and Golf Community

Front of property - evening/night
Creator video
Suite, 1 Bedroom, Jetted Tub | Balcony
Deluxe Cabin | Living area | LCD TV
Deluxe Cabin | Living area | LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Room service
$135
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
399 Clubhouse Drive, Courtenay, BC, V9N 9G3
  • Place, Crown Isle Resort and Golf Community
    ‪1 min walk‬
  • Place, Little River Ferry Terminal
    ‪6 min drive‬
  • Place, Seal Bay Nature Park
    ‪9 min drive‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, individually decorated

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | 1 bedroom, premium bedding, individually decorated

Suite, 1 Bedroom, Jetted Tub

9.4 out of 10
Exceptional
(34 reviews)
  • 936 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Suite, 1 King Bed with Sofa bed, Kitchen | 1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(9 reviews)
  • 349 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, premium bedding, individually decorated

Economy Single Room

8.4 out of 10
Very good
(25 reviews)
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | 1 bedroom, premium bedding, individually decorated

Deluxe Cabin

10.0 out of 10
Exceptional
(12 reviews)
  • 560 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin

Comfort Cabin | 1 bedroom, premium bedding, individually decorated

Comfort Cabin

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Crown Isle Resort and Golf Community

4-star Courtenay hotel steps from Crown Isle Resort and Golf Community
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available once per stay.
Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Crown Isle Resort and Golf Community features a golf course and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Courtenay hotel also offers spa services, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crown Isle Resort and Golf Community is a smoke-free property.

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Timber Room Restaurant

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ski passes

Family friendly

  • In-room kitchenette
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Isle Community
Crown Isle Community Courtenay
Crown Isle Resort Community
Crown Isle Resort Community Courtenay
Crown Isle Resort Golf Community
Crown Isle Community Courtenay
Crown Isle Resort and Golf Community Hotel
Crown Isle Resort and Golf Community Courtenay
Crown Isle Resort and Golf Community Hotel Courtenay

Crown Isle Resort and Golf Community Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1073 reviews
Rating 8 - Good. 221 out of 1073 reviews
Rating 6 - Okay. 74 out of 1073 reviews
Rating 4 - Poor. 21 out of 1073 reviews
Rating 2 - Terrible. 18 out of 1073 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
great staff beautiful suit and grounds
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie Michele

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as near to airport. Quiet and enjoyed the restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came up for 3nights and stayed in the comfort cabin. It was perfect. The king size bed was amazing and we had a view of the 1st hole fairway. The housekeeping staff were excellent. There qas a bag of ice in the freezer when we arrived and when we asked for more coffee pods they were delivered that evening so we had them for the am. It was the little things like those examples that give this resort 5 stars. The golf course was amazing as well however, it would have been nice to have a bag drop off / storage area for guests.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at the front desk where excellent
Stayed 2 nights in Jul 2025

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Wish there had been pool & hottub
Stayed 1 night in Jul 2025

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The reception staff was great for the hotel. The proshop staff was truly awful. Did the trivia night at the restaurant and the trivia people were great. The serving staff wasn’t great just seemed very overwhelmed and forgot some pretty simple requests.
Stayed 3 nights in Jul 2025

4/10 Poor

Munroe

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was large, with two queen size beds. The beds were OK but the pillows were nothing to write home about. I threw out all my own pillows when they got to that state. All in all, not the sleeping experience I would have thought available in a property carrying the "resort" label. There was a small eating area and a galley kitchen. There were two drawers for clothing, so unless you're booked for a short stay, expect to live out of your suitcase (only one baggage stand). The cloths closet was small with a handful of hangers. The TV was in the galley kitchen so it was small (my estimate is 32" to 36", 40" maximum. There were no streaming services offered. The bathroom was OK (certainly not "resort" worthy). One hand towel and bath towel per person. The air conditioning unit made enough noise to raise the dead. It was dreadful. Parking was never an issue. We were surprised to learn on arrival that housekeeping was every second day. In actuality, the room was cleaned once. It was certainly not worth the price paid per day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a cabin, had our own parking spot. It was quiet, comfortable and perfect for our needs. We ordered room service to our room (breakfast) was delicious.
Stayed 2 nights in Jul 2025

8/10 Good

Ron

Traveled with family
Liked: Amenities
Nice and quiet room!!’
Stayed 1 night in Jul 2025

8/10 Good

LAURIE J, gold river

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I saw was both bedside lamps had USB charging slots both broken unusable, looked to have been that way for a long time.
Stayed 1 night in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but we enjoyed the experience.
Stayed 1 night in Jul 2025

8/10 Good

Diane, powell river

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!! Room was very clean but had a very musty smell possibly air condition unit/filter? Because it’s on a wooded property we had lots of mosquitos in our room with lots of bites not sure what that solution could be? Food was great in pub. Beds were comfy.
Stayed 1 night in Jul 2025

6/10 Okay

robert

Liked: Amenities, property conditions & facilities
Area and room was very quiet and very clean with excellent staff and great decor. Dinner was okay with staff but short staff were evident and the food was not up to par with the restaurant.
Stayed 3 nights in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the setting amongst the tall trees overlooking the golf course, away from noisy traffic. Did not like that it was on second floor and had to go up the stairs with my luggage, but as it was a last minute booking, can't really fault them for that.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ed

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Staff, environment, food and location were all exemplary.
Stayed 5 nights in Jul 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and the front desk personal were always helpful. It would be nice if the room had a full size fridge, as we stayed for 10 nights and you just can’t stock it properly. The food at the back of the fridge froze. We used the gym regularly, it was ok, but some equipment could be updated and it’s very crowded if more than one person wants to use the dumbbells. We really enjoyed ourselves and would definitely go back.
Stayed 4 nights in Jul 2025

8/10 Good

Payam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cole was a star; he is a multitasker and very professional. All staff are nice but Cole is a triple star!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Stayed 1 night in Jul 2025

10/10 Excellent

Abdus Sattar, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain and Golf field view from Restaurant deck
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the new deluxe cottage. Perfect for our two night getaway
Stayed 2 nights in Jul 2025