Crown Isle Resort and Golf Community

4.0 star property

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Photo gallery for Crown Isle Resort and Golf Community

Stunning multi-story building with balconies and terraces offering outdoor spaces.
Creator video
Relax in this inviting living room with a fireplace, golf course views, and comfortable seating area.
Cozy living and dining space with a fireplace, comfortable seating, and a large window.
Enjoy meals in the spacious kitchen with a central island, dining area, and large window offering a golf course view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Free airport shuttle
  • Room service

Explore the area

Map
399 Clubhouse Drive, Courtenay, BC, V9N 9G3
  • Crown Isle Resort and Golf Community
    ‪1 min walk‬
  • Comox Ferry Terminal
    ‪6 min drive‬
  • Seal Bay Nature Park
    ‪9 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪7 min drive‬

Room options

Suite, 1 Bedroom, Jetted Tub

9.4 out of 10
Exceptional
(21 reviews)
  • 936 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Cabin

10.0 out of 10
Exceptional
(7 reviews)
  • 560 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Economy Single Room

8.8 out of 10
Excellent
(16 reviews)
  • Golf view
  • Sleeps 2
  • 1 King Bed

Comfort Cabin

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

About this property

Crown Isle Resort and Golf Community

4-star Courtenay hotel steps from Crown Isle Resort and Golf Community
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available once per stay.
Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Crown Isle Resort and Golf Community features a golf course and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Courtenay hotel also offers spa services, a terrace, and a vending machine. Guests can use the indoor pool and outdoor pool at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crown Isle Resort and Golf Community is a smoke-free property.

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Danish, English, Filipino, French, Hindi, Italian, Spanish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Timber Room Restaurant

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Indoor pool (guest access)
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Ski passes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room kitchenette
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Isle Community
Crown Isle Community Courtenay
Crown Isle Resort Community
Crown Isle Resort Community Courtenay
Crown Isle Resort Golf Community
Crown Isle Community Courtenay
Crown Isle Resort and Golf Community Hotel
Crown Isle Resort and Golf Community Courtenay
Crown Isle Resort and Golf Community Hotel Courtenay

Crown Isle Resort and Golf Community Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1030 reviews
Rating 8 - Good. 262 out of 1030 reviews
Rating 6 - Okay. 83 out of 1030 reviews
Rating 4 - Poor. 30 out of 1030 reviews
Rating 2 - Terrible. 17 out of 1030 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property beautiful suite loved it. Food at their restaurant was phenomenal.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Clean and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabelle, Ucluelet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay, great customer service upon arrival, delicious food and absolutely beautiful room and peaceful surroundings.
Stayed 1 night in Mar 2025

8/10 Good

kerri

Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Business traveler

Loving the new spa at Crown Isle!

I just had the most incredible seaweed body wrap with Lisa, and I can’t stop raving about it! From the moment I arrived, I felt welcomed, cared for, and truly special. Lisa is not only a skilled practitioner but also a beautiful soul inside and out. She got into this profession to give back to others, and it’s evident in everything she does. I usually stick to massages when I go to the spa, and I’ve had a facial here and there, but rarely do I step outside my comfort zone. I’m so glad I did this time! I was having a rough day and desperately needed time for myself. Lisa provided exactly what I didn’t even realize I needed, deep relaxation, healing, and a sense of renewal, both physically and emotionally. She took her time, never rushed, and made sure I felt completely taken care of. The entire experience was perfection. The spa, located at the beautiful Crown Isle Resort, is absolutely stunning overlooking the golf course with a cozy fire, open doors for a refreshing indoor-outdoor feel, a lovely fountain, and soft music in the background. The space is warm, inviting, and so well thought out, just like Lisa herself. From offering tea or water upon arrival to our heartfelt conversation, she made me feel like more than just another client she made me feel truly seen and valued. I cannot recommend Lisa enough! If you’re in the area, do yourself a favor and book a service with her. Thank you, Crown Isle, for having such an incredible spa service, it truly made my trip!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place having a hot tub, or sauna would be beneficial
Stayed 4 nights in Mar 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Awesome
Stayed 1 night in Apr 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that I was given a room that was up 2 flights of stairs from the parking lot and there were no safety bars in the bathroom to get in the tub considering I was a senior. However I guess that was my fault for not specifying when I booked my room. There was no Wifi number supplied and no instructions on how to use the TV and when I called the front desk, no one answered the phone.. If I stay here again, I guess I will have to ask for these things, which in most places they are a given.
Stayed 1 night in Apr 2025

8/10 Good

XXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jesse

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, accommodating to any needs and facilities in good shape.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, quiet, extremely spacious. Wish I could stay longer.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff did not take the time to explain the amenities nor a hidden $15 Resort fee. Other guests were loud and well into the early morning hours (3 am). Overall a poor experience despite the property being well maintained.
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Grishma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic location

Very roomy suite. Great location and service. Restaurant is worth a visit. Only concern is that if there is someone in the room above you, you can hear everything
Stayed 5 nights in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Elnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

SIJIA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brady

Stayed 1 night in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

harjit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no internet service during my stay and mobile signal is not good inside room
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, lots of space to travel with kids.
Stayed 3 nights in Mar 2025