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Best Western The Westerly Hotel

Property class: 3

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Photo gallery for Best Western The Westerly Hotel

A hotel room with a large bed, bedside lamps, a desk, and a chair.
A reception area with a wooden counter, a staircase, and a stone wall.
A modern lounge area with a fireplace, leather seating, and large windows offering a view of the cityscape.
A spacious lobby with a stone fireplace, comfortable seating, and large windows offering views of the outdoors.
A modern restaurant with a high ceiling, large windows, and a view of the parking area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
The current price is $161
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Simms Millennium Park
    ‪13 min walk‬
  • Place, Landmark Cinemas Courtenay
    ‪18 min walk‬
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪18 min walk‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a large window with curtains.

Standard Room, 1 Queen Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Accessible-1 Queen, Non-Smoking, Handicap Room, Free Keurig Coffee, Lcd Television, Balcony, Microwave And Refrigerator

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Shower Only

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, TV, and a minibar.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

A hotel room with a bed, desk, chair, and a small kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a television, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

A hotel room with two beds, a desk with a chair, a TV, and framed artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Best Western The Westerly Hotel

3-star Courtenay hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1260 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary covered self parking is available on site, along with a car charging station.

Best Western The Westerly Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Chalk Lounge - This lobby lounge specializes in American cuisine. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chalk Lounge
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 1021 reviews
Rating 8 - Good. 379 out of 1021 reviews
Rating 6 - Okay. 126 out of 1021 reviews
Rating 4 - Poor. 42 out of 1021 reviews
Rating 2 - Terrible. 21 out of 1021 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable. Breakfast was very good and staff were awesome.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place a little dated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money place to stay. Accessible, free parking, breakfast iincluded.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a pleasant experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice and hot
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Warm welcome, comfortable room, good location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was good for what we needed
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Tucker

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was good bar was a dive with lots of people freaking out and booked for the restaurant that has been closed for couple months but still shows up on there website and not there when you arrive which is depressing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a pet friendly room with two queen beds. It was lovely! Front desk staff were very helpful (Meagan checked me in and she was great!). We had some issues with the A/C in our unit and they were quick to respond to me & got maintenance to assist right away! All in all a great trip!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and a huge room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ZHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment and staff. The room is clean and new. Will choose again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Great place, great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff friendly and nicely appointed.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness
The facility was excellent and would stay there again in the future
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this hotel. I was pleasantly surprised. Room is quite spacious. Breakfast was very good. The young fellow looking after it does a great job
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Comfortable beds, clean room. Good!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

David

Liked: Staff & service
Breakfast was not fresh if you get there later in the service time. Coffee was weak
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Victoria

Our stay was okay, but nothing stands out as being great.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old tired building in the original section of the hotel. Wouldn’t stay again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026