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The room was so cute. Great location. Staff are super helpful. We have stayed here twice and would stay again.

Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

Great place to stay. Very accommodating

The first night was terrible, I got a room with a terrible smell I got a bad headache, therefore I requested to change my room. The gentleman who worked at night was very friendly and helpful. I got an upgraded room for the same price. The lady who worked during the day (Karla) was very friendly and helped us referring good restaurants near the hotel and things to do in Quito.

Lovely place to stay in Old Town. We were within walking distance of lots of museums, churches, food, and shopping. The staff was amazing--gave us help finding tourist spots and food and taking the subway (very clean and modern). The free breakfasts were excellent. Only caveat...you need to walk stairs to your rooms (bags were delivered/taken down, so that's covered). Quaint, quirky, and perfect.