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Corrales Vacation Packages

There was a severe ant issue in my room. I filed three complaints and was told they would be addressed, but they were not. The ants invaded our suitcases and personal handbags. Good thing I had Lysol, so I used it to clean out my suitcase and personal handbag before departure.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

This was a fantastic stay for the family. Two beaches are very close. Felt like a home away from home with a fully stocked kitchen, laundry machine, and plenty of space. Staff were so helpful and friendly. The daily room clean was very helpful and appreciated.

A lovely hotel reception, the staff were very polite & helpful. Our room was very spacious & clean. Some parts of the hotel could do with some tlc. The pool beside the outside bar was surprisingly dirty. No cocktails in the AI unless paid to upgrade to the premium AI.