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Coppell Vacation Packages

The only signage for the motel is the ok motel. The property in generally was poorly kept, the room was sparse and smelled heavily of cleaner, the neighborhood was questionable. I am surprised this hotel is on HOTELS.com at all. Never met with the staff, I did receive a phone call advising of the signage. WE ended up not even staying there because of the condition and smell of the room

Loved it. Enviorment was great! Close to pretty much everything downtown. Vibes even with kids only things I would say is lobby has a weird smell other than that loved it.

Na

Great pool and cool rooms

We booked a one night staycation, just to get some time together as new parents & were very excited to have an entire suite at the iconic Virgin Hotel! The staff was great & very attentive! The room was beautiful as well & had such amazing character! Unfortunately after getting settled in, we noticed some very unfortunate messes/ stains throughout the room… makeup on the closet curtains, stains in the tub & on the floor drain. We also experienced our A/C not working in the room, which seemed to be broken throughout the hotel entirely (as a native texan, those things happen this time of year, so it wasn’t really inconvenient just more frustrating tbh). I think all in all the Hotel is beautiful & staff were great (they did send us up champagne for the tub being stained which we REALLY appreciated) but the idea of checking in a room that’s $600+ (which was $100 more than i was told i would charged when booking) & it being dirty was a big bummer.