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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Free daily buffet breakfast
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$94
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪11 min walk‬
  • Keller Beach
    ‪11 min walk‬
  • Alcatraz Island
    ‪45 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel in Point Richmond
An outdoor pool, a seasonal outdoor pool, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Richmond hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Point Richmond has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1013 reviews
Rating 8 - Good. 250 out of 1013 reviews
Rating 6 - Okay. 157 out of 1013 reviews
Rating 4 - Poor. 75 out of 1013 reviews
Rating 2 - Terrible. 116 out of 1013 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Honey Swiert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is neat and clean.
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness
Nice location and price.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Montaser

Stayed 1 night in Jun 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Arlon

Stayed 1 night in Jun 2025

4/10 Poor

Vanesa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
The property is definitely showing its age. While clean, the room was dated. The toilet needed to be fiddled with to refill the water. The tv didn’t work, but we were only there for the night. Probably the most problematic thing was the proximity of the train switching yard. The train yard was two blocks away, so quite a bit of noise.
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia, San Mateo

Stayed 1 night in Jun 2025

8/10 Good

Barney Clay

Liked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work
Stayed 4 nights in Jun 2025

8/10 Good

Roberto, Cudahy

Liked: Cleanliness, property conditions & facilities
Close to work
Stayed 2 nights in May 2025

8/10 Good

Roberto, Cudahy

Liked: Cleanliness, amenities, property conditions & facilities
It is close to my work
Stayed 4 nights in Jun 2025

6/10 Okay

Marcus Keola

Business traveler, Traveled with family
Disliked: Amenities
Not much
Stayed 2 nights in Jun 2025

10/10 Excellent

tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much surrounding hotel but a few blocks away was a great bar and small shops. Room was great. Breakfast not the best but doable.
Stayed 1 night in May 2025

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities
Two separate sets of keys would not open our first room. The maintenance worker had to let us in. The room smelled funny, almost like covered up smoke. The window shade was torn and falling apart and there were paint chips all over the window sill. Our second room was better but walls are thin. They had a sign that said “complimentary ear plugs” but there weren’t any. Noise was mostly coming from outside.
Stayed 1 night in Jun 2025

6/10 Okay

Hector

Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Traveled with family
Remember how I told you where we stayed (Richmond) seemed “rough”? Even the room was ghetto like. The black out shades which covered the front window (no curtain) were torn, the microwave was broken, barely “any” water came out of the shower, the Kleenex box was empty of tissues, there was very little lighting in the room and too dark, they had no hand towels and only thin wash clothes and towels, blanket on bed was paper thin and frayed (I was cold all night). Also, there was no real shower, only an “area of the bathroom “supposedly indented” where you turn the shower head on. Consequently, water got over the whole bathroom floor! You also had to stand on uneven flooring to use sink, since next to shower area so half of the floor in front of sink was higher and half lower. And bathroom sink was cracked, and one office chair, no comfy chairs to sit in. Oh, and also when we checked in @10:15pm or so, besides paying for the room, they required a separate $50. payment in case we damage the room (which if we don’t they give back but obviously it will take a few days to get back into our account).
Stayed 1 night in Jun 2025

10/10 Excellent

Darlecia

Stayed 1 night in May 2025

10/10 Excellent

tim

Stayed 1 night in May 2025

8/10 Good

Xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lot busier this visit. Love staying here.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Wayne

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Was old and the whole time all you could hear was the plumbing and not just flushing but the pipe whistling all night
Stayed 1 night in May 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness
Clean rooms and decent breakfast. Nice staff. Very bare bones though.
Stayed 2 nights in May 2025