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Embassy Suites by Hilton Walnut Creek

3.5 star property

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Photo gallery for Embassy Suites by Hilton Walnut Creek

Lobby
Lobby
Lobby
Front of property - evening/night
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Bar
  • 24/7 front desk
$157
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1345 Treat Boulevard, Walnut Creek, CA, 94597
  • Ruth Bancroft Garden
    ‪3 min drive‬
  • Gardens at Heather Farm
    ‪3 min drive‬
  • Broadway Plaza
    ‪4 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

9.2 out of 10
Wonderful
(11 reviews)
  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

7.4 out of 10
Good
(6 reviews)
  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Corner (2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Allergy Friendly

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Allergy Friendly

9.0 out of 10
Wonderful
(6 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 408 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

9.0 out of 10
Wonderful
(70 reviews)
  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (2 Rooms)

9.2 out of 10
Wonderful
(135 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Walnut Creek

Walnut Creek hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a conference center, self parking, and conference space are onsite.
Embassy Suites by Hilton Walnut Creek offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Walnut Creek features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8000 square feet (743 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a picnic area. Onsite parking is available (surcharge).

Embassy Suites by Hilton Walnut Creek is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Embassy Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Embassy Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Walnut Creek
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Embassy Suites Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel
Embassy Suites by Hilton Walnut Creek Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel Walnut Creek

Embassy Suites by Hilton Walnut Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 673 out of 1175 reviews
Rating 8 - Good. 243 out of 1175 reviews
Rating 6 - Okay. 131 out of 1175 reviews
Rating 4 - Poor. 60 out of 1175 reviews
Rating 2 - Terrible. 68 out of 1175 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family
Room 310 shower is not working well . The hot water is not coming on . Was not good !!
Stayed 2 nights in May 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Freddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in May 2025

2/10 Terrible

Brian

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Customer Service and Business Practices

Used to love this place but please don't stay here. My money has been stolen by the hotel. My brief encounter recently: At midnight on the night of my arrival I was denied check-in for a booked room at the front desk. It was on the grounds of not having a physical credit card for incidentals. I offered Apple Pay but they do not accept that per their policy. All they said was "Sorry" and stared at me until I left. Fine. It was easy to take my business elsewhere; their loss of my business, so I thought... The next morning I get a charge on my credit card from these people for the rooms they denied me only 8 hours earlier. The hotel's customer service phone line was no help and punted me to Hotels.com. When Hotels.com inquired about the refund I was told "we weren't able to obtain an approval from the property manager to waive the change fee." So this is where we are. Please don't support this institution by staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needs more open bar or restaurant during the weekend
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Stayed 1 night in May 2025

8/10 Good

Donna

Stayed 1 night in May 2025

8/10 Good

Shing Kit

Traveled with family
Pros: free decent breakfast, complimentary happy hour drinks Cons: expensive parking Dark room without modernized lighting No usb / modernized charging port
Stayed 3 nights in May 2025

8/10 Good

Ruth

Traveled with family
Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except one night. I did have a problem with the shower. It flooded the bathroom and then on our last night there Sunday night we went down for happy hour and the platter we ordered was very greasy however it was late in the evening so it caused a couple of people to have some tummy problems
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice and helpful. No issues at all. Breakfast was good and beds were comfortable
Stayed 1 night in May 2025

2/10 Terrible

Clariza

Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Anne

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Staff & service
Great place centrally located
Stayed 1 night in May 2025

10/10 Excellent

Ramin

Stayed 2 nights in May 2025

6/10 Okay

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We have stayed here several times because we like the property, hence the return visits. The one person who checked us in was unfriendly, but all of the other staff were nice. Also, our room wasn’t as clean as it should have been. After unpacking, I didn’t feel like moving to another room. I’m sure they would have accommodated us if we had asked. The valet attendants were super nice and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Niuosha

Stayed 1 night in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in May 2025

10/10 Excellent

Rajesh

Stayed 6 nights in Apr 2025

10/10 Excellent

Douglas V

Stayed 2 nights in May 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Janette

Business traveler
Disliked: Amenities
Bad customer service
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, especially with kids. lots of lobby seating to enjoy the evening and a full bar. Breakfast was great, with made to order omlettes. Pool and hot tub. big rooms with separate sleeping area to the living room. we will be back!
Stayed 1 night in Apr 2025