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Concord Plaza Hotel

3.5 star property

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Photo gallery for Concord Plaza Hotel

Indoor pool
Lobby
Lobby
Indoor wedding
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Pet friendly
$128
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
45 John Glenn Drive, Concord, CA, 94520
  • Place, The Veranda
    ‪11 min walk‬
  • Place, Six Flags Hurricane Harbor Concord
    ‪14 min walk‬
  • Place, Sunvalley Shopping Center
    ‪16 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Non Smoking (King)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, Non Smoking (King)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Concord Plaza Hotel

3.5-star Concord hotel with golf course
Along with a golf course, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Concord Plaza Hotel offers 323 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course. In addition to an indoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Concord Plaza Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. Event facilities measuring 6024 square feet (560 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Concord Plaza Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Concord Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Private wine tours
  • Pro golf shop
  • TV in common areas
  • Wine tours

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (6,024 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Concord Walnut Creek
Crowne Plaza Concord Walnut Creek
Crowne Plaza Walnut Creek
Crowne Plaza Walnut Creek Concord
Crowne Plaza Walnut Creek Hotel
Walnut Creek Concord
Crowne Plaza Concord Walnut Creek Hotel
Concord Plaza Hotel Hotel
Concord Plaza Hotel Concord
Concord Plaza Hotel Hotel Concord
Crowne Plaza Concord / Walnut Creek
Crowne Plaza Concord / Walnut Creek an IHG Hotel

Concord Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 987 reviews
Rating 8 - Good. 206 out of 987 reviews
Rating 6 - Okay. 165 out of 987 reviews
Rating 4 - Poor. 86 out of 987 reviews
Rating 2 - Terrible. 115 out of 987 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jaquaya

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

sarena

Stayed 2 nights in Aug 2025

6/10 Okay

Fred

Business traveler
Dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Alissa, Bakersfield

Stayed 1 night in Aug 2025

4/10 Poor

Leann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was put in a room that was disgusting and dirty. They moved me to another room that was still pretty dirty. I ended up leaving after the first night.
Stayed 1 night in Aug 2025

6/10 Okay

Victor

AC wasn't very good, room felt hot most of the time. Shower curtain needs to be changed. The window was broken in our room. A bathrobe was missing from our package that included bathrobes. But room was spacious at least.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Never again!!!

Our room had no black out curtain so had to move in the middle of the night. No one checked to see if we got moved ok or not! New room had no sheer drape? Sketchy clientele, people hanging out in the parking lot and in the hall? We have stayed there many times.....NO MORE!
Stayed 2 nights in Aug 2025

2/10 Terrible

Emily

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No AC

No AC - couldn’t get anyone to answer front desk by phone or person. Worst stay EVER!! Let message for manager no returned phone calls. Horrible stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Stayed 1 night in Aug 2025

6/10 Okay

Breana

Stayed 1 night in Aug 2025

4/10 Poor

Leann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Receptionist was friendly and immediately changed our room from the 2nd floor room ( was disgustingly dirty and reeked of Cigarettes) to the 3rd floor which was better!! The Restaurant employees/Bar Staff were very friendly and Helpful. I cancelled my 2nd night because the rooms were so Gross!!!!
Stayed 1 night in Aug 2025

4/10 Poor

Jalisa

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty Never gets cleaned or no upgrade You have to purchase free movies The workers have attitudes are rude, never clean trash asap Disabled rooms aren’t disabled Just is one bar, which is on the inside no seat no one even fit my assessor teeth in
Stayed 2 nights in Aug 2025

6/10 Okay

Alexis

Liked: Cleanliness, room comfort

OK stay for a night and great food

The lobby is really nice. While not a very varied menu, the food at the restaurant was good. Food is your typical American fare, so there's not really an international meal option. Drinks and wine were excellent. Breakfast in the morning was great too, way better food than other hotels I've stayed at. Bed is really comfortable, but furniture and decor in the rooms could use an upgrade. Furniture was dated and noticeable chips in several places. Glass tops on the furniture were not placed accurately- in a hotel like the Hilton, the glass tops on the furniture would have been meticulously placed. A bit of an odd smell in the hallway, but nothing too concerning there. I only stayed for one night so cleaning my room wasn't a concern for me, but apparently you have to request them to have housekeeping clean your room- odd since this is standard in most other hotels. People who stay there seem to be a mix of foreigners and trashy locals. I stayed overnight because I just had my carpet cleaned that day and needed a cleaner place than my apartment to stay while everything was still in disarray. I might stay again. It was okay for a one night stay. Price was reasonable, but if I have a budget to spend more then I'd probably choose a better maintained and more modern hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Brett

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stay was good. Great hotel with great beds. Breakfast needs work
Stayed 2 nights in Aug 2025

4/10 Poor

Stacey

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hi I would actually like to request a partial refund . Our bed had stains on it. Also, our room was easily accessible from the gym window!! We couldn’t believe it. Someone used it and opened the window and stood on our patio while our kids were sleeping .
Stayed 1 night in Aug 2025

4/10 Poor

Lindsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

disappointed.

they were working on the spa/jacuzzi, yellow tape all around, kind of disappointing. Room was outdated and not quite like the pictures, maybe they are in-between remodeling some of the rooms. bathroom was ridiculously small. the door almost hit the toilet was hard to get in and even close the door. complimentary breakfast was literally 3 in pancakes and parfaits. and that's it. and water and coffee. so don't waste your time there. Staff was super friendly which is a plus but I wish the rest was a better experience but that's what you get for a $100 room i guess.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Check in took a bit as there was one person working the desk with a line of 6-7 when I got in line. When it was my turn, they couldn’t find my reservation until they went in the back for some time and came out saying it was all good. Not sure if the hotels.com booking hadn’t communicated with there system but all worked out. I was excited to have found such a great deal and treated myself to
Stayed 1 night in Aug 2025

6/10 Okay

Gail

The property is old and I believe one day it had been gorgeous. The atrium was full of trees and plants and beautiful colored lights at night. It was the highlight. Check in was extremely slow, something about a WiFi problem. Also only one person to check every one in and handle questions/problems. One lady was furious about several attempts and her keys not working. The spacious room, while clean, had a foul old cigarette smell. As a last minute one night stay, the hotel was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

JP died trip

The hot tub didn’t work, seemed run down
Stayed 2 nights in May 2025

2/10 Terrible

Clifford

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I try to do my best to avoid leaving a negative review, but I feel compelled to share my recent experience at the Concord Plaza. Not enough room to write a full review and really capture the experience so Ill just summarize. Stayed in August in the middle of summer. Room was 85 degrees. Waited 3 hours before ùthey finally gave us another room. Elevator broken so we had to use the stairs. Stairwell doors locked. Fun. Spa out of order. Its been out of order for over a year. New room had red stains like a pool of red liquid dried. The pool had a 2 inch layer of green sludge and oily ooze. No way Im getting in there. Our key cards would demagnatize every 12 hours. 3 day stay not once did workers step inside to clean change linen ect. We were only given 1 towel for the entire 3 days. Entire place reaked of Marijuana. The ceiling in the hallway has black mold and severe water damage. Seemed to be only one poor guy working the front desk for 24/7. He was very nice nice amd helpful. The pool and spa were a big reason we booked at the Plaza. Both were unusable. Literally the worst hotel experience ive ever had.
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Arthur

Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience, staff was awesome!

Stayed 1 night in Aug 2025