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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
$75
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Place, Riverbanks Zoo and Garden
    ‪10 min drive‬
  • Place, University of South Carolina
    ‪11 min drive‬
  • Place, Williams Brice Stadium
    ‪14 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Columbia - Cayce

West Columbia hotel with free breakfast, connected to a shopping center
Along with a nightclub, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn West Columbia - Cayce features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a nightclub, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn West Columbia - Cayce has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 110 out of 396 reviews
Rating 8 - Good. 106 out of 396 reviews
Rating 6 - Okay. 70 out of 396 reviews
Rating 4 - Poor. 53 out of 396 reviews
Rating 2 - Terrible. 57 out of 396 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Dirty, roaches, breakfast disgusting
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff
Stayed 1 night in Jun 2025

8/10 Good

Callina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sopetty

Stayed 1 night in Jun 2025

8/10 Good

Rayner

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Anges

Disliked: Amenities, property conditions & facilities
The very good experience I had last year is why I booked this year...As rain blew in under and around my door the front desk decided that I could handle that myself. I understand they don't control the weather but saving their flooring and preventing a fall should have been more concerning. The last two days there was water dripping from the ceiling vent in the bathroom. I didn't call as I felt I would have been told to handle that too. I put towels down but it was challenging as it was ' raining' on the toilet making use of the facilities an issue. It's a convenient location for me but I won't be back. And, I used bandages to keep one of the lampshades in place as all three in the room are complete trash.
Stayed 5 nights in May 2025

6/10 Okay

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Had a comfy bed and plenty of space.
Stayed 1 night in May 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

8/10 Good

Mack

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The stay at quality inn was comfortable. Great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Bruna

Stayed 6 nights in May 2025

4/10 Poor

BRYAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room for two with ONE chair. Room service terrible. Trash on walk way in front of room for two days. Coffee pot in breakfast area broken. No TV Chanel or TV operation guide. No toilet lid.
Stayed 2 nights in May 2025

4/10 Poor

Theodore

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I checked in went to my room it wasn’t cleaned garbage everywhere, they gave me a new room that was cleaned. The exterior of hotel was dirty and run down.
Stayed 2 nights in May 2025

2/10 Terrible

Kobie

Traveled with partner
Room looked nothing like images online. It was very dirty and dank. Loud outside and there was a random car meetup late at night, very loud. Not worth paying 120 dollars.
Stayed 1 night in May 2025

10/10 Excellent

Lilian

Stayed 5 nights in Apr 2025

10/10 Excellent

Lilian Paola

Stayed 6 nights in Apr 2025

8/10 Good

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Latrice

Disliked: Property conditions & facilities
The property is ok for a night stay
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

We did not enjoy our stay. The room did not feel clean. Our daughter almost had a panic attack when we arrived on the property because she felt so uncomfortable. We were only there to sleep for a few hours as we were arriving late and leaving early. If we had to stay any longer we would have left upon arrival.
Stayed 1 night in Mar 2025