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Mercure Hotel Köln Belfortstraße

4.0 star property

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Photo gallery for Mercure Hotel Köln Belfortstraße

Daily buffet breakfast (EUR 24 per person)
Fitness facility
Exterior
Terrace/patio
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
$110
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Belfortstrasse 9, Cologne, NW, 50668
  • Place, Cologne Zoo
    ‪11 min walk‬
  • Place, Musical Dome
    ‪15 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Twin Room, Annex Building

8.6 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Annex Building

Standard Room, 1 Twin Bed, Annex Building | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Room, 1 Twin Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Köln Belfortstraße

4-star hotel in Innenstadt
A full-service spa, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, spa services, and a business center. Housekeeping is available on request.
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Mercure Hotel Köln Belfortstraße features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine.

Mercure Hotel Köln Belfortstraße is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 22 2025 to December 28 2025 (dates subject to change).
The property is closed between December 22 and December 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Reviews

Mercure Hotel Köln Belfortstraße Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 228 out of 680 reviews
Rating 8 - Good. 286 out of 680 reviews
Rating 6 - Okay. 115 out of 680 reviews
Rating 4 - Poor. 38 out of 680 reviews
Rating 2 - Terrible. 13 out of 680 reviews

Reviews

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koln stop.

Great breakfast each morning. Our apartment was great.
Stayed 3 nights in Aug 2025

6/10 Okay

Julian-Christopher

Traveled with partner
Disliked: Cleanliness
Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

James, Charlottesville

Stayed 1 night in Jul 2025

10/10 Excellent

CHARLES

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Peter, Boston

Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, Boston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.
Stayed 2 nights in Jun 2025

8/10 Good

Lori, Calgary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025

10/10 Excellent

john

Stayed 10 nights in Mar 2025

8/10 Good

Sébastien

Stayed 2 nights in May 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 6 nights in Feb 2025

10/10 Excellent

Natalia

Stayed 1 night in Feb 2025

8/10 Good

Bev

Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Stayed 3 nights in Jan 2025

8/10 Good

Padmanabha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

6/10 Okay

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Johannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaruk

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Stayed 1 night in Aug 2024